Icon | Description |
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SEARCH | Click the SEARCH icon to search for a specific text in the users (User), menu items (Menu), and modules, such as Incident, Request, Asset, Change, CMDB, Network, Knowledge, Procurement, and Server. For more information about searching text, see Global Search. |
SWITCH TENANT | Click the SWITCH TENANT icon to switch to another Tenant. This feature enables the users to switch between multiple Tenants. This is only applicable to the users who have access to more than one Tenant. For more information, see Switching Tenant. |
DELEGATE | Click the DELEGATE icon if you want to delegate your role and responsibilities to another user. This feature is available if you have subscribed for the SummitAI Service Management module of the SummitAI IT Management Suite. |
LANGUAGE | Click the LANGUAGE icon to select a language in which you want the SummitAI application pages to be translated. The Language Translation needs to be enabled by the Administrator on the following pages: |
ALERT | Alerts are the Bulletins configured by the Administrators. These may be some announcement or information provided by the support team of an organization. Click the ALERT icon to view the Alerts. For more information about Alerts, see Alerts and Approvals. |
APPROVALS | Click the APPROVALS icon to view the Service Requests, Problem Requests, Change Records, Knowledge Records, and Asset Management Records pending for your approval. For more information about Approvals, see Alerts and Approvals. |
CART | Click the CART icon to view the SRs that are added to the Cart to create multiple SRs at a time. For more information about adding the SRs to the Cart, see Viewing and Updating My Cart Items in Service Management. |
HELP | Click the HELP icon to view the module-wise SummitAI IT Management Suite online help. |
My Profile icon | Click the My Profile icon to view/edit your profile or Signing In As Another User. Click the LOGOUT icon to log out of the Application. For information about logging out, see Logging Out. |