Software Installation By Customer Report
- Enterprise IT
The Software Installation By Customer Report displays graphical and tabular reports for software installations by the customers based on the specified Tenant, location, and other details. You can view a detailed or summarized report on the count of software installations. This report is helpful for easier maintenance and to count the number of installations done by a specific customer/s from the single user interface.
Admin or Analyst can access the report based on access privileges assigned through roles.
You can use this report to keep a track of the software installed based on their vendors along with the total number of copies installed. Click on the Installation Count hyperlink to get to know the count of software installed by the customer.
For information about reports, see Viewing Reports.
Steps to Access Report
To view the Software Installation By Customer report, perform the following steps:
- Navigate to Reports > Asset Management > Software Installation By Customer Report.
- Click Filters.
The Filters pop-pup page is displayed.
Figure: FILTERS pop-up page - Enter or select the values for Filter fields as described in the Field Description table.
The following table describes the fields available under the FILTERS pop-up page.Field Description
The following table describes the fields available under the FILTERS pop-up page:
Field
Description
Tenant Select the required tenant from the drop-down list. Customer Specify the customer for which you want to display the report. Location Specify the location from the location hierarchy tree.
Software Type Select type of the software from the drop-down list. Available options are as follows:
- Summary - Select this option if you want to view the summary of report.
- Detail - Select this option if you want to view the detailed report.
Include In-Store Assets Select the check box to include In-Store Assets. Search By Select the required option from the drop-down list. Available options are as follows:
- All Publisher - Select this option if you want to display the report for all publishers.
- All Software - Select this option if you want to display the report for all software.
- Select the Publisher. - Select this option if you want to display the report for a specific publisher.
- Select the Software. - Select this option if you want to display the report for a specific software.
Publisher Select the specific publisher or publishers from the drop-down list for which you want to display the report.
Note:
This field is enabled only if Search By is selected as Select the Publisher.
Software Select the specific software or softwares from the drop-down list for which you want to display the report.
Note:
This field is enabled only if Search By is selected as Select the Software.
Search Value Specify the search value. - Click Submit.
The Software Installation By Customer report is displayed. A sample screenshot is shown below:
Figure: SOFTWARE INSTALLATION BY CUSTOMER REPORT The following table describes the fields on the Software Installation By Customer Report.
Field DescriptionField
Description
Graphical View x-axis Displays the software installation count relative to the customer. y-axis Displays the name of the customer.
Chart Type Specify the type of the chart in which form you want to display the report. Available options are as follows:
ScrollColumn2D
ScreenshotScrollArea2D
ScreenshotScrollLine2D
Screenshot
Download
Click the Download icon on the top-right corner of the report to download the report as JPEG, PNG, PDF, or SVG vector image. Available options are as follows:
- Export as PNG
- Export as JPG
- Export as PDF
- Export as SVG
- Export as CSV
LIST SL No. Displays the serial number. Customer Displays the name of the customer. Installation Count Displays the count of software installations relative to the customer. Click on the count hyperlink to view the detailed information about the specific asset such as Asset Code, Category, Asset ID, Serial Number, Host Name, Store Location, Asset Store, Floor Location, Asset Floor and so on. A sample screenshot is shown below:
Screenshot
ACTIONS
You can perform following actions from the ACTIONS panel of the Software Installation By Customer report page.
Icons | Action |
---|---|
Prints the displayed report records. | |
Exports the displayed records on the page to a Microsoft Excel sheet. | |
Exports the complete list of report records to a Microsoft Excel sheet. |
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ