ACreating Information Service Catalogs

Feature released in SummitAI Service Management (Service Catalog Management, Alps)

What's New?

The Administrators can now create Information Service Catalogs. In this Service Catalog, only a rich text box is provided. No Workflow needs to be defined for the Information Service Catalogs. This is useful where the users request for information instead of a service or product.

On the FORM BUILDER page (Catalog > User > Create Service Catalog), a new field, Purpose is added. Select the Information Item to create an Information Service Catalog. For more information about creating Information Service Catalogs, see Creating Information Service Catalogs.