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Configuring SR Approval Workflow
Working Space SM2 Home
Working Space AI Home
Working Space AM Home
Working Space IT Ops Home
Working Space SM1 Home
Service Request Management
Concepts SRM
End Users
Analysts_SRM
Administrators SRM
Configuring Service Request Management Module_SRM
Configuring Custom Fields
Configuring Classification For Administrator_SR
Configuring Closure Codes For Administrator_SR
Configuring Checklist_SR
Configuring Resolution Codes_SRM
Configuring Pending Reasons For Administrators_SR
Configuring Work Order- Catalog Mapping
Configuring Impact For Administrator_SR
Configuring Priority_SRM
Configuring Priority Matrix_SRM
Configuring Workgroup SLA Window_SRM
Configuring SLA Service Windows
Configuring SLA Matrix
Configuring Urgency_SRM
Configuring User Types
Copying Data from Incident Management
Configuring Information Ticker For Administrator_SR
Configuring End User SR Details Page
Configuring Feedback_SR
Configuring Catalog Approvers
Configuring SR E-mail Notifications
Configuring SR SMS Notifications
Recertifications_SRM
Configuring Feedback Questions_SRM
Configuring Feedback Questions in Different Languages
Configuring Approver Reminder
Viewing Reports_SRM
Call Management
Incident Management
IT Clinic_SM
Working Space SM3 Home
Working Space Proc Home
List of Dashboard Reports
Working Space Platform Home
List of Advanced Reports 1
Concepts_CM
2020-11-17_10-57-34_.End User Dashboard vTahoe
2020-11-17_10-57-37_.Viewing and Updating My Workgroup Incidents vTahoe
2020-11-17_10-57-41_.Viewing Updating Service Request Details_SRM vTahoe
2020-11-18_10-01-32_.Viewing List of Change Records CRs vTahoe
2020-11-18_10-01-35_.Exporting Change Record Details in PDF vTahoe
2020-11-18_10-01-36_Exporting Change Record Details in PDF
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Administrators SRM
Administrators SRM
Chilukuri Srinivasa Reddy (Unlicensed)
Shilpa K (Deactivated)
Mayuresh Balaji Kamble (Unlicensed)
Owned by
Chilukuri Srinivasa Reddy (Unlicensed)
Last updated:
Apr 22, 2024
by
Shilpa K (Deactivated)
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Service Management Help
Service Request Management
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