Reminder Details

Owned by Aravind Naik (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

SummitAI Service Management Help

Incident Management

Report Description

This report displays the Incidents for which the Analysts have set a reminder.

Reminder Details report

Figure: Reminder Details report

Section 1:

You can customize the fields using the various options in the tool bar. For more information, see SUMMITAI General.

Section 2:

You can filter the report by Tenant, Workgroup, and the Reminder time. Select the required parameters and click UPDATE DETAILS to view the report accordingly.

Section 3:

On the table you can view the list of pending Incidents for which Reminder time is set.