Software Request Mapping Form
- Enterprise IT
- Mayuresh Balaji Kamble (Unlicensed)
- Shilpa K (Deactivated)
Multiple software can be mapped to a single catalog using the Software Request Mapping Form.
To map the Software to a catalog:
- Click Asset > Configuration > Software > Software Request Mapping Form. The SOFTWARE REQUEST MAPPING FORM page is displayed.
- Provide the appropriate data in the fields and click SUBMIT. For more information about the fields on the SOFTWARE REQUEST MAPPING FORM page see, Field Description.
Figure : SOFTWARE REQUEST MAPPING FORM
Field Description
The following table describes the fields on the SOFTWARE REQUEST MAPPING FORM page:
Field | Description |
---|---|
Tenant | Select a Tenant for which you want to map key fields for a specific Category. |
Service Catalog Name | Select the Service Catalog Name for which a Software must be mapped. |
Package Name | Enter the Name of the Package to be configured. |
Publisher Name | Select the Name of the Publisher from the drop-down. |
License Name | Select the Name of the License from the drop-down. |
Software Version | Select the requested Software Version from the drop-down. |
Service Pack | Select the Service Pack |
Package Source | Select the Package Source from the drop-down. . |
Software Package | Specify the requested Software Package. Applicable only for SUMMIT Software Package is selected. |
Parameter 1 | Specify any value which is mapped during script execution. Parameter 1 is not applicable for SUMMIT Software Package. |
Parameter 2 | Specify any value which is mapped during script execution. Parameter 2 is not applicable for SUMMIT Software Package. |
SCCM Collection ID | Specify the Microsoft SCCM Collection ID for selected software. Assets are added to the specified collection ID during deployment. Applicable only when SCCM is selected as Package Source. |
Validate License | Select from options (Yes/No) to Validate License. |
Active | Specifies the status of the Software Request Mapping if Active. |
Note:
During the FORM BUILDER configuration for the Publisher, License Name, Service Pack, and Version fields, specify the options, Types, and Parent as given in the following table: See:
Field Name | Options | Type | Parent |
---|---|---|---|
Publisher | Common Master | Publisher | - |
License Name | Common Master | Software License | Publisher |
Service Pack | Common Master | Software Service Pack | License |
Version | Common Master | Software Version | License |
Form more about form builder configuration for a service catalog, see Creating Service Catalogs in Service Management.
Figure: FORM BUILDER page.
To deploy a Software, configure Orchestration action with the Script Type as Software Installation and Script Source as Asset Software Package.
Figure: Orchestration Page.
To know more about the configuration in Orchestration, see Configure Orchestration in Service Management.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the SOFTWARE REQUEST MAPPING FORM page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured software mapping requests.
Figure: SOFTWARE REQUEST MAPPING FORM page: List software mapping requests
Filters
Click the Filters icon to the list of requested Software by the end user. On clicking the Filters icon, the FILTERS pop-up page is displayed. Specify the filter criteria and click SUBMIT.
Figure: FILTERS pop-up page
The following table describes the fields on the FILTERS pop-up page:
Field | Description |
---|---|
Tenant | Select the Tenant from the list. The software mapping requests associated with the selected tenant will be displayed. |
Publisher Name | Select the Publisher name. The software mapping requests associated with the selected publisher will be displayed. |
License Name | License name is populated based on the selected publisher. Select the License name. |
Software Version | Select the software version. |
Software Pack | Select the software pack. |
Software Catalog Name | Select the software catalog name. |
ADD NEW
When the software mapping request list is displayed under the LIST table, the ADD NEW button is displayed on the ACTIONS panel. Click ADD NEW to create a new software mapping request.
Click print icon to generate the print of the records available on the current page.
EXPORT TO EXCEL
Click EXPORT TO EXCEL to export the Service Request List to a Microsoft Excel sheet.
EXPORT ALL
Click EXPORT ALL to all the Service Request details to a Microsoft Excel sheet.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ