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What's New?

We have fixed few customer reported issues in this release. For information about the bug fixes in this release, see Customer Fixed Issues and Known Issues



The following section provides a sneak peek of the functionalities added for Service Management module. 


Improvement Name

Improvement Description

Improvement Benefits

Added a new DN table for Problem Management:


PM_RPT_DN_IT_Customer_Multi_Valued Table update on DB Schema Guide 

The following table has been added: 

  • PM_RPT_DN_IT_Customer_Multi_Valued

  • Captures the multi valued attributes for reporting purposes



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