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SummitAI Service Management Help

 Incident Management

Report Description

The Incident Breakup By Priority report is a graphical report that displays the Priority-wise distribution of Incidents for the selected months.

INCIDENT BREAK-UP BY PRIORITY pageFigure: INCIDENT BREAK-UP BY PRIORITY page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the INCIDENT BREAK-UP BY PRIORITY page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records on the INCIDENT BREAK-UP BY PRIORITY page.

 FILTERS pop-up
Figure: FILTERS pop-up




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