AImproved CI Relationship Diagrams

Owned by Enterprise IT
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
1 min read

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Feature released in SummitAI Service Management (#17969, CMDB, Alps)

What's New?

CI Relations indicate the relationship between multiple Configuration Items (CIs). This is required to identify the inter-dependencies between two or more CIs, which in turn helps in easy identification of a cause of failure, failure impact, and better proactive recovery planning.

To provide a better context and understanding about the CI relationship, the following enhancements are done on the RELATIONSHIP pop-up page of the CONFIGURATION ITEM ID page.

  • Upon double-clicking a CI, it's immediate child/peer CI(s) is expanded and displayed that helps the users to understand all the relationships of a CI.

    RELATIONSHIP pop-up page

   Figure: RELATIONSHIP pop-up page

A new context menu is added that is displayed on right-clicking on the RELATIONSHIP canvas. Following are the newly added menu options:

  • View CI Details: The user is directed to the Details page of the selected CI to view the CI details.
  • Close Menu: Click to close the context menu pan.

Figure: Context Menu

Note:

Upon clicking the backward icon from the CI details page, the default node structure is displayed.

For more information, see Viewing and Modifying CIs_CMDB.