Flow-wide Transitions
onReceive
You can define an onReceive
instruction that will always be executed before every node's onReceive
.
To define new Flow-wide On Receive actions:
- Navigate to the relevant flow.
Double-click anywhere to show the Flow Properties.
You can also click the links at the top left corner of the flow editor.
- Under the On Receive section, click the Add Action button to add a new action.
onNext
A Flow-wide onNext instruction allows you to override node transitions when the condition is successful.
Examples
- Authentication Gate: Re-route the user to the login flow if they are not authenticated.
- Sentiment Analysis: Re-route the user to the human fallback node if the conversation is degrading
- Matching flow-wide intents such as "
cancel
" etc.
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