Configuring Action Template

Owned by Enterprise IT
Last updated: Apr 23, 2024 by Shilpa K (Deactivated)Version comment

You can define Action Templates for a Tenant. The Action Template defines the actions to be taken if an Event occurs, actions, such as sending e-mail notifications, logging Incidents, and so on.

To Configure Action Templates:

  1. Select Admin > Advanced> Notifications> Action Template. The ACTION TEMPLATE page is displayed.


    Figure: ACTION TEMPLATE page

  2. On the ACTION TEMPLATE page, click the Filters icon and select the Tenant. Click ADD NEW on the ACTIONS panel.

    New ACTION TEMPLATE
    Figure: New ACTION TEMPLATE

  3. Specify all the required details. For more information about the fields on the ACTION TEMPLATE page, see Field Description.
  4. Click SUBMIT. The new Action Template is configured.

Field Description

The following table describes the fields on the ACTION TEMPLATE page:

Field

Description

DETAILS

Template Name

Type in the name for the Action Template.

Active

Indicates the status for the Action Template.

  • If selected, the Action Template is active and is displayed in the Action Templates list.
  • If not selected, the Action Template becomes inactive.

ALERT CONFIGURATION

Alert Email Notification

Select this check box for sending an alert e-mail notification to the configured members. Alert e-mails are sent to the configured users, when the utilization of the devices exceeds the configured threshold value.

Ignore Email Notification (If incident is open)

Select this check box to avoid re-sending of alert e-mail notification for the same issue, if the incident is still not resolved.

From Email ID

Specify the e-mail address from which the alert and information notification e-mails have to be sent.

From Email Name

Specify the e-mail name from which the alert and information notification e-mails have to be sent.

INCIDENT CONFIGURATION

Incident Logging

Select the check box to auto log an Incident.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the ACTION TEMPLATE page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Action Templates for the selected Tenant.