Printer View

The PRINTER DETAILS pop-up displays the Printer details, such as Printer Name, Customer, Mail To, Description, Location, Mail CC, and so on. Figure: DETAILS tab The following table describes the various tabs on the PRINTER DETAILS tab: Fields Description Status  section You can view the Printer status and other Printer details, such as Printer Name, IP Address, Status. A Printer's icon is displayed. The color of the Printer represents the status of the Printer. Last Monitored On Displays the last monitored date and time of Printer. DETAILS In this section, you can view other Printer details, such as Printer Name, IP Address, Vendor, Customer, and so on. Printer Name Displays the name of the Printer. IP Address Displays the IP address of the Printer. Vendor Displays the vendor name of the Printer. Print Server Displays the Print Server name. Customer Displays the Customer name. Location Displays the location name. Mail To Displays the configured e-mail address of the recipients to whom the alert/notification mails about the status of a Printer Server is sent in the To list. Mail CC Displays the e-mail address of one or more person to whom the alert/notification mails about the status of a Printer Server is sent in the CC list. Monitoring Source Displays the monitoring source of the Printer Server. Last Monitored Displays the date and time the Printer was last monitored. Description Displays the description for the Printer.

Under the UTILIZATION SUMMARY tab you can view the Printer Utilization summary details, such as Printer Utilization, Toner Availability, and so on. Figure: UTILIZATION SUMMARY tab The following table describes the fields under the UTILIZATION SUMMARY tab: Fields Description UTILIZATION Cartridge Displays the name of Cartridge. Click the hyperlink to view the toner utilization graph for the selected month. See Screen shot   Figure: PRINTER TONER UTILIZATION GRAPH Utilization Displays the Utilization percentage of the Printer. High Threshold(%) Specify the High Threshold value for the Printer. Medium Threshold(%) Specify the Medium Threshold value for the Printer. Low Threshold(%) Specify the Low Threshold value for the Printer. Printer Error List Displays all the Printer errors. Include All Select the Include All check box to display all the Printer Errors.

EVENT LIST tab enables to view the events linked to the printer. You can filter the event list by specifying the filter criteria Event Status and Category. You can view critical,warning,alert and information. For more information about the EVENT LIST tab see, Field Description.   Figure: PRINTER EVENT LIST The following table describes the fields on the EVENT LIST tab. Field Description FILTERS Event Status Lists the Event status. Select an Event status to filter and display the event list. Category Lists the categories of the printers. Select a category to filter and display the event list. EVENT LIST Critical You can view the list of Critical events logged   for the printer. Warning You can view the list of Warning events logged  for the printer. Alert You can view the list of Alert event logged  for the printer. Information You can view the list of Information events logged for the printer. Serial Number Displays the serial number. Event ID Displays the event identification number. Click the hyperlink to view the Event Details. Category Displays the category of the event. Status Displays the status of the event. Message Displays the message configured for the device. SOP icon This   icon is displayed if a SOP template is mapped to the device. Click the icon to view the SOP template. For more information see, Configuring Standard Operating Procedure Mapping. Error Displays the occurred error in the device.   Acknowledged Displays the event acknowledged status. Created Date Displays the date the event was created. Incident ID Displays the incident identification number for the event.