Title: Problem Management  
Owner: Former user
Creator: Former user Jan 08, 2019
Last Changed by: Shilpa K Apr 22, 2024
Tiny Link: (useful for email) https://eitdocs.atlassian.net/wiki/x/mutHAQ
Export As: Word · PDF  
Alps (30)
    Page: .Reports_PM vAlps
    Page: Administrators for Problem Management
    Page: Analysts_PM
    Page: Approving Problem Records (PRs) and Root Cause Analysis (RCA)_PM
    Page: Configuring Approvers 1
    Page: Configuring Auto Create Problem Records(PRs)
    Page: Configuring Category For Administrators
    Page: Configuring Classification For Administrators
    Page: Configuring Closure Codes
    Page: Configuring Custom Fields for Problem Management
    Page: Configuring Impact For Administrators
    Page: Configuring Priority Matrix_PM
    Page: Configuring Priority_PM
    Page: Configuring Problem Management Module
    Page: Configuring RCA Types_PM
    Page: Configuring Resolution Codes_PM
    Page: Configuring Reviewer_PM
    Page: Configuring Sources_PM
    Page: Configuring Urgency_PM
    Page: Creating Problem Records (PRs)_PM
    Page: Fishbone Diagram_PM
    Page: Incident Vs Problem_PM
    Page: Major Incidents_IM
    Page: Major Incidents_IM 1
    Page: Problem Record Status
    Page: Reports_PM
    Page: Root Cause Analysis PM
    Page: Search_PM
    Page: Viewing List of Problem Records
    Page: Viewing or Approving Pending Problem Records
Production (5)
    Page: Copy of SUMMIT Product Documentation
    Home page: Enterprise IT Product Documentation
    Page: Home Page New Design
    Page: Online Help
    Page: Service Management
Hierarchy
Children (4)
    Page: Fishbone Diagram_PM
    Page: Incident Vs Problem_PM
    Page: Problem Record Status
    Page: Root Cause Analysis PM
Labels
Global Labels (4)
Time Editor  
Apr 22, 2024 15:28 Shilpa K View Changes
Updated the digi-accordion macro with the following parameter(s): []
Apr 22, 2024 14:19 Shilpa K View Changes
Updated the digi-accordion macro with the following parameter(s): []
Apr 22, 2024 12:40 Shilpa K View Changes
Updated the panel macro with the following parameter(s): [bgColor]
Apr 22, 2024 10:05 Shilpa K View Changes
Scroll Exporter macro migration
Apr 19, 2024 14:31 Mayuresh Balaji Kamble  
Updated the hideelements-macro macro with the following parameter(s): []
Outgoing Links
External Links (2)
    https://eitdocs.atlassian.net/wiki/display/ReleaseNotes/Sum…
    https://eitdocs.atlassian.net/wiki/display/OD/SummitAI+Prod…
Alps (31)     Page: Fishbone Diagram_PM
    Page: Configuring Approvers 1
    Page: Configuring RCA Types_PM
    Page: Configuring Priority Matrix_PM
    Page: Change Management_SM
    Page: Configuring Major Incidents
    Page: Search_PM
    Page: Creating Problem Records (PRs)_PM
    Page: Incident Vs Problem_PM
    Page: Configuring Sources_PM
    Page: Approving Problem Records (PRs) and Root Cause Analysis (RCA)_PM
    Page: Configuring Problem Management Module
    Page: Configuring Priority_PM
    Page: Incident Management
    Page: Configuring Resolution Codes_PM
    Page: Viewing or Approving Pending Problem Records
    Page: Problem Record Status
    Page: Incident Vs Problem_IM
    Page: Configuring Impact For Administrators
    Page: Configuring Category For Administrators
    Page: Knowledge Management
    Page: Root Cause Analysis PM
    Page: Problem Management
    Page: Viewing List of Problem Records
    Page: Configuring Reviewer_PM
    Page: Configuring Classification For Administrators
    Page: Configuring Closure Codes
    Page: Reports_PM
    Page: Configuring Auto Create Problem Records(PRs)
    Page: Configuring Custom Fields for Problem Management
    Page: Configuring Urgency_PM