Copy of SUMMIT Product Documentation

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Jun 14, 2024

SummitAI Product Documentation

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Browse By Product Modules


Service Management

Sierra SP1

Incident Management | Service Request Management | Knowledge Management | Change Management | Problem Management | CMDB | Service Catalog Management | Release Management | Service Portfolio Management | IT Clinic | Call Management | Gamification | Orchestration

Sierra

Incident Management | Service Request Management | Knowledge Management | Change Management | Problem Management | CMDB | Service Catalog Management | Release Management | Service Portfolio Management | IT Clinic | Call Management | Gamification | Orchestration


Alps SP1

Incident Management | Service Request Management | Knowledge Management | Change Management | Problem Management | CMDB | Service Catalog Management | Release Management | Service Portfolio Management | IT Clinic | Call Management | Gamification | Orchestration

Alps

Incident Management | Service Request Management | Knowledge Management | Change Management | Problem Management | CMDB | Service Catalog Management | Release Management | Service Portfolio Management | IT Clinic | Call Management | Gamification | Orchestration 

AI for ITSM

Sierra SP1 | Sierra | Alps SP1 | Alps 

Asset Management

Sierra SP1 | Sierra | Alps SP1 | Alps 

Platform

Sierra SP1 | Sierra | Alps SP1 | Alps 

ITOPS

Sierra SP1 | Sierra | Alps SP1 | Alps

Procurement Management

Sierra SP1 | Sierra | Alps SP1 | Alps




Browse by Document

Release Notes

New features, customer fixed issues, and known issues

Online Help

Select a module and a version to view the help topics

Installation Guide

System prerequisites & guide to install SummitAI Suite

Other Documents

Documents specific to modules, features, or configurations



For documentation related to earlier versions of the product, please contact SummitAI Support.

Have not found what you are looking for? Write to SummitAI Documentation team and we will try to include it in our documentation.