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On this page:
What's New?
The following section provides a description of new features and improvements introduced in Tahoe SP3 HF30.
New Features and Improvements
| Improvement Name | Improvement Description | Improvement Benefits |
|---|---|---|
Enable caller selection across customers User Persona: Admin | Introduced a new configuration named Enable caller selection across customers at Tenant level. When logging an Incident, it allows the users to choose any Caller, regardless of the selected Customer. For more information, refer to Enable caller selection across customers Configuration document. |
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Service Automation (Orchestration) for Change Management and Task User Persona: End User and Analyst | This feature integrates Service Automation (Orchestration) with Change and Task Management systems to streamline workflows. When a Change Request (CR) or Task is created or updated, it automatically triggers relevant Service Automation workflows. The integration is implemented within the Symphony (CTP) platform. For more information, refer to Service Automation (Orchestration) for Change Management and Task. |
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For more information, about customer fixed and known issues, refer Customer Fixed Issues and Known Issues.