SUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring

Network Management

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details

Adding Interfaces for Monitoring

Adding Printers

Save Discovered Printer

Printer View

Adding or Modifying URLs

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing vAlps

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration

Viewing Reports

You can add the Printer details, such as the Printer Name, Printer ID, Printer Status, Toner Threshold Percentage, and so on. You can also modify the Printer details.

To add Printers:

  1. Select Operations > Configuration > Printer > ADD PRINTER.
  2. On the ADD PRINTER page, click ADD NEW on the ACTIONS panel.
  3. Select the Tenant and fill in the other required details. For more information about fields on the ADD PRINTER page, see Field Description.
  4. Click SUBMIT. The new Printer is added.

    Add Printer
    Figure:  ADD PRINTER page

Field Description

The following table describes the fields on the ADD PRINTER page:

Field

Description

DETAILS

Printer Status

Displays the status of the Printer after the Printer is added.

Printer Name

Type in the name for the Printer.

IP Address

Type in the IP address of the Printer.

Vendor

Select the vendor of the Printer.

Printer Server

Lists the configured Printer Servers. Select the Printer Server from the list.

Customer

Lists the configured Customers. Select the Customer from the list.

Location

Lists the configured Locations. Select the Location from the list.

High Toner Threshold

Specify the high toner threshold percentage for the Printer.

Medium Toner Threshold

Specify the medium toner threshold percentage for the Printer.

Low Toner Threshold

Specify the low toner threshold percentage for the Printer.

Ping Timeout

Type in the ping time out (in milliseconds) for the Printer. In the specified time the Server checks the destination Printer and records the result.

Ping Retry

Type in the ping retry number. The ping retry number indicates that the Print Server would try to communicate with the Printer for the specified number of times.

Note: If the Printer Server fails to communicate with the Printer even after the specified retries, an alert e-mail is sent to the configured recipients.

Mail To

Type in the e-mail address of the users to whom the alert/notification e-mails about the printer status should be sent in “To” list.

  • Alert Mail: The alert e-mail is sent whenever a printer is down or whenever a printer toner has crossed the threshold.
  • Notification Mail: The notification e-mail is sent whenever a printer status changes to up from down and also when the printer utilization is below the specified threshold.

Mail CC

Type in the e-mail address of the users to whom the alert/notification e-mails about the Printer status need to be sent in “CC” list.

Description

Type in the brief description about the Printer.

Reference ID

Specify the unique reference identification number for the Printer.

SOP Template

Specify the unique reference identification number for the device.

Note: If the reference ID is not configured, the unique identification number of the device is displayed in device details.

Active

Indicates the status of the Printer.

  • If selected, the Printer is active and is displayed in the Printer list.
  • If not selected, the Printer is inactive.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the ADD PRINTER page.

Filters

Click the Filters icon to specify a particular filter criteria to display the Printers. On clicking the Filters icon, the FILTERS pop-up page is displayed. Select the Tenant, Printer Status, Customer, and Location. Click SUBMIT.

FILTERS pop-up page
Figure:  FILTERS pop-up page

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Printers for the selected Tenant.

 
Figure:  PRINTER LIST page: List of printers

  • To modify a Printer, click the configured Printer Name. Make appropriate changes and click SUBMIT.
  • To display the inactive Printers, click the Include Inactive check box.

When the Printers are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Printer.

Release Notes | Installation Guide | Other Documents