Configuring Vital Business Functions
- Aravind Naik (Unlicensed)
- Shilpa K (Deactivated)
- Enterprise IT
- Mayuresh Balaji Kamble (Unlicensed)
Configuring Custom Scheduler Script/SNMP
Configuring Script or SNMP Thresholds
Configuring Alerts And Log Incidents for Proxy Servers
Configuring Jobs for Device Maintenance
Configuring Job Hung Notifications
Configuring Service Entitlements
Configuring Incident Templates
Configuring Application Server Threshold
Configuring Alerts And Log Incidents
Configuring Alert and Log Incidents for Hard disk and Service
Configuring Vital Business Functions
Configuring Standard Operating Procedure Mapping
You can add or modify one or more services that are critical for IT management by configuring Vital Business Functions, VBFs. A VBF here refers to one or more services that has high Impact on the business.
To configure Vital Business Functions:
- Select Operations > Configuration > General > Vital Business Function.
- On the VITAL BUSINESS FUNCTIONS page, click the Filters icon and select the Tenant. Click ADD NEW on the ACTIONS panel.
- Type in the name for the new Business Function and fill in the required details. For more information about the fields on the VITAL BUSINESS FUNCTIONS page, see Field Description.
- Click SUBMIT. The new Vital Business Function is configured.
Figure: VITAL BUSINESS FUNCTIONS pageField Description
The following table describes the fields on the VITAL BUSINESS FUNCTIONS page:
Field
Description
DETAILS
Business Function Name
Type in the name for the Vital Business Function.
Description
Type in the description for the Vital Business Function.
Customer
Lists the configured Customers. Select the Customer from the list.
Location
Lists the configured Locations. Select the Location from the list.
Map
Displays the list of available Servers, Devices, Links, URLs, and Printers for the selected Customer and Location. Select the appropriate values from the Server, Device, Link, URL, and Printer field to map to the Vital Business Function.
Active
Indicates the status for the Vital Business Function.
- If selected, the configured Vital Business Function profile is active.
- If not selected, the configured Vital Business Function profile is inactive.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the VITAL BUSINESS FUNCTIONS page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured Vital Business Functions for the selected Tenant.
Figure: VITAL BUSINESS FUNCTIONS page: List of vital business functions
- To modify a Vital Business Function, click the configured Business Function Name. Make appropriate changes and click SUBMIT.
To display the inactive Vital Business Functions, click the Include Inactive check box.
Note:
When the Vital Business Functions are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Vital Business Function.
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