Change Record Work group Report

Owned by manikandan.subbiah
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
2 min read

SummitAI Service Management Help

Change Management

Report Description

Change Record Workgroup Report displays the count of CRs grouped by Workgroups. That is, how many CRs for each Workgroup.

CHANGE RECORD WORKGROUP Report

Figure: CHANGE RECORD WORKGROUP Report

On the table, click the CR count hyperlink to view the CR list for the selected Workgroup. On the CHANGE RECORD WORKGROUP REPORT page, click the CR ID hyperlink to view the CR details. For information about viewing reports, see Viewing Reports.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CHANGE RECORD WORKGROUP REPORT page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the CHANGE RECORD WORKGROUP REPORT page.

Figure: CHANGE RECORD WORKGROUP Report: FILTERS pop-up window

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.