Configuring Lead Period

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
2 min read

SummitAI Service Management Help

Change Management

What is Lead Period?

Lead Period is the configured time period that must be maintained between the CR Log Time and Planned Start Time. The Lead Period can be configured for each Change Type. When a Lead Period is configured and CR is created for that Change Type, the Planned Start Time must be more than the Lead Period.

To configure Lead Period:

  1. Click Change > Configuration > Lead Period.
  2. Click ADD NEW. The LEAD PERIOD page is displayed.

    LEAD PERIOD page
    Figure: LEAD PERIOD page

  3. Select the Tenant. Specify a name for the Change Type, the Lead Period, and select the Active check box to make the Lead Period configuration active.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the LEAD PERIOD page.

SHOW LIST

Click SHOW LIST to display the list of all configured Lead Period for a Tenant.

Figure: LEAD PERIOD: List page

  • To edit a Lead Period, click the Change Type. Make the required changes and click SUBMIT.
  • To display the inactive Lead Period, select the Include Inactive check box.

Note:

When the Lead Periods are displayed in a list, ADD NEW is displayed on the ACTIONS panel. Click ADD NEW to configure a new Lead Period.