SummitAI Denali HF02 Release Notes
Download Release Notes | Previous Versions: << Sierra << Sierra HF01 << Sierra SP1 << Sierra SP1 HF01 << Sierra SP1 HF02 << Sierra SP1 HF03 << Denali << Denali HF01
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What's New?
Service Management
Service Request Mobile Application APIs
Following SR related APIs are available for the Mobile Application:
- Retrieving SR Status Summary Counts
- Bulk Approval of Service Requests
- Retrieving User Pending Approvals of SRs
- Retrieving Group Approval Details
Now, the following APIs are provided with the API Key based authentication:
- IM_LogUserIncident
- IM_GetCallerIncident
- IM_GetCallerDetails
Navigating to Incident Details Page from Notification pop-up Using SummitAI Mobile Application (SummitAI Mobile App)
Now, the user can navigate to the Incident details page upon clicking on notification pop-up in the SummitAI mobile application. Thus reduces time and effort made by the End User to see the Incident details.
Default Incident Management and Service Request options on Archival Page 1
Now, by default on the ARCHIVAL page,the Incident and Service Request options are displayed in the Module drop-down list.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ