Language Translation Sierra SP1 HF04

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Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
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Feature released in SummitAI Platform (Sierra SP1 HF04)

What's New?

Earlier, the SummitAI application was offering Language Translation options where it was using Google or Microsoft translations. This release onward, Google or Microsoft translation options are no more available. Instead, a more flexible Language Translation feature is available where the organizations can choose the Language Translator they want to use and integrate it with the SummitAI application. Using the Language icon available on the Quick Actions Bar of the SummitAI application, the users can continue to use the Language Translation option. For more information, see Describing the User Interface.

Note:

  1. Post upgrade to Sierra SP1 HF04 version, the existing customers who were already using Google or Microsoft translation option will not able to continue using these translation options. The new Online Translation Services need to be enabled on the SummitAI application instance. Please connect with the SummitAI Support Team.
  2. The online translation feature is compatible with following browsers:
    • Google Chrome
    • Firefox
    • Microsoft Edge
  3. To know the supported languages, see Weglot Page.

Prerequisites

To use the Language Translation feature, the Administrators need to perform the following backend configurations.

  • Update the Domain Name in the Content Security. 

  • To update the Domain Name, a CR is required. The service provider is the Domain Name, which needs to be mentioned in the CR while raising the CR.

Configuration

Existing Customer

The existing customers who were already using Google or Microsoft translation option, need to contact the SummitAI Support Team to use new Online Translation Service. 

To enable new Online Translation Service on the SummitAI application instance, the Support team should raise a CR for integration.

Note:

  • After upgrading to Sierra SP1 HF04, new scripts are auto applied in the Summit_Config table, and Microsoft and Google translators are not supported for Language Translation in the SummitAI application.
  • For pricing details of new Online Translation Services, please contact SummitAI Support Team.

New Customer

Any new customer who is willing to use Online Translation Service in Sierra SP1 HF04 Release onward needs to contact the SummitAI Support Team.

To enable new Online Translation Service on the SummitAI application instance, the Support team should raise a CR for integration. The following key in the Summit_Config table should be updated: OnlineTranslationEnabled is revised from default value False to True.

Note:

For pricing details of new Online Translation Services, please contact SummitAI Support Team.

Where to update content security?

Update Content Security in web.config file of the SummitAI application with the Domain Name. For example, if integrating Weglot, the configuration should be as follows: 

<add name="Content-Security-Policy" value="script-src 'self' *.weglot.com blob:; " />

Additional Configurations

The Administrators should also enable the Display LANGUAGE Icon on the DOMAIN page (Admin > Basic > Infrastructure > Domain) and on the LANGUAGE MAPPING page (Admin > Basic > Infrastructure > Language Mapping) to display the LANGUAGE icon on the Quick Action Bar to the users of the selected Domain and Locations. The users can then select the language in which they want to translate the pages. For more information, see Mapping Language Translation and Configuring Domain.

Known Issues

  • The Tooltip Message Status and Category are not translating in any language other than English (Reports > Asset Management > Dashboard). This issue may also be found on few other pages of the Application (#71032). 
  • The Window Title and Browser Alerts are not translating in any language other than English (Incident > Incident list > Incident ID). This issue may also be found on few other pages of the Application (#71104).

  • HTML tags, such as <ignore> <html> <script> are not translating in any language other than English (Asset > Import >Import Asset > Mapping), (Admin > Digital Signature Configuration > HTML link). This issue may be also found on few other pages of the Application (#71111, #71117).

     See Screenshot

    Ignore Tag in English
    Figure: Ignore Tag in English


    Figure: Ignore Tag Error in Other Language 

    HTML Link Not Translated
    Figure: HTML Link Not Translated

  • The pages under Cloud Management sections (Operations > Cloud Management > Resources) are not translating in any language other than English. This issue may also be found on few other pages of the Application (#71147).

     See Screenshot

    Cloud Management Section not Translated
    Figure: Cloud Management Section not Translated

  • If any other language is selected on the MASTER TYPE page (Project > Master Management > Master Type), when the Master Type is selected, the page refreshes, and the page is translated back to English. This issue may also be found on few other pages of the Application (#71149).
  • While performing search (Client-side search) on a translated page, the users cannot search using any language other than English.
  • Alignment issues are found on selecting any language other than English.
  • The translated words spellings are getting jumbled up on few pages on selecting any language other than English.
  • While exporting records to Microsoft Excel on a translated page, the records get exported in English language only.