Administrators_SRM 1
Enterprise IT
Shilpa K (Deactivated)
Mayuresh Balaji Kamble (Unlicensed)
Owned by Enterprise IT
Service Request Management
Concepts
End Users
Analysts
Administrators
Configuring Service Request Management Module for a Tenant
Configuring Custom Fields For Service Request Management
Configuring Work Order- Catalog Mapping
Configuring Workgroup SLA Window
Configuring SLA Service Windows
Copying Data from Incident Management
Configuring Information Ticker
Configuring End User SR Details Page
Configuring SR E-mail Notifications
Configuring SR SMS Notifications
Configuring Recertification Period
Reports
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ