Service Request Management APIs

Following APIs are available for the Service Request Management module:

• Create a New Service Request
• Create SR with Approvals
• Create an SR with Service Catalog
• Create an External Service Catalog
• Updating Service Request
• Retrieving Service Request List
• Retrieve Service Requests
• Retrieve SR Details and Change History
• Retrieve Caller Service Request
• Retrieve SR List with Interval
• Retrieve SR List
• Retrieve Service Catalog Details
• Retrieving Selected Service Catalog Details List
• Retrieve Service Request with Approvals
• Retrieve SR Approvals
• Retrieve SR Details with Custom Attributes
• Approve Service Catalog
• Configuration Based Set Approver - Selecting Self
• Retrieve My Service Request List
• Service Request Manual Escalation
• Retrieve SR Approver Catalog Details
• Retrieve Caller Pending Request for Approvals
• Retrieving Selected Service Catalog Details
• Re-authentication Credentials
• Generate OTP
• Validate OTP
• Application Login
• Update Asset Reconciliation Details 1