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Configuring Custom Scheduler Script/SNMP
Configuring Script or SNMP Thresholds
Configuring Alerts And Log Incidents for Proxy Servers
Configuring Jobs for Device Maintenance
Configuring Job Hung Notifications
Configuring Service Entitlements
Configuring Incident Templates
Configuring Application Server Threshold
Configuring Alerts And Log Incidents
Configuring Alert and Log Incidents for Hard disk and Service
Configuring Vital Business Functions
Configuring Standard Operating Procedure Mapping
You can add the Printer details, such as the Printer Name, Printer ID, Printer Status, Toner Threshold Percentage, and so on. You can also modify the Printer details.
To add Printers:
- Select Operations > Configuration > Printer > ADD PRINTER.
- On the ADD PRINTER page, click ADD NEW on the ACTIONS panel.
- Select the Tenant and fill in the other required details. For more information about fields on the ADD PRINTER page, see Field Description.
- Click SUBMIT. The new Printer is added.
Figure: ADD PRINTER page
Field Description
The following table describes the fields on the ADD PRINTER page:
Field | Description |
---|---|
DETAILS | |
Printer Status | Displays the status of the Printer after the Printer is added. |
Printer Name | Type in the name for the Printer. |
IP Address | Type in the IP address of the Printer. |
Vendor | Select the vendor of the Printer. |
Printer Server | Lists the configured Printer Servers. Select the Printer Server from the list. |
Customer | Lists the configured Customers. Select the Customer from the list. |
Location | Lists the configured Locations. Select the Location from the list. |
High Toner Threshold | Specify the high toner threshold percentage for the Printer. |
Medium Toner Threshold | Specify the medium toner threshold percentage for the Printer. |
Low Toner Threshold | Specify the low toner threshold percentage for the Printer. |
Ping Timeout | Type in the ping time out (in milliseconds) for the Printer. In the specified time the Server checks the destination Printer and records the result. |
Ping Retry | Type in the ping retry number. The ping retry number indicates that the Print Server would try to communicate with the Printer for the specified number of times. Note: If the Printer Server fails to communicate with the Printer even after the specified retries, an alert e-mail is sent to the configured recipients. |
Mail To | Type in the e-mail address of the users to whom the alert/notification e-mails about the printer status should be sent in “To” list.
|
Mail CC | Type in the e-mail address of the users to whom the alert/notification e-mails about the Printer status need to be sent in “CC” list. |
Description | Type in the brief description about the Printer. |
Reference ID | Specify the unique reference identification number for the Printer. |
SOP Template | Specify the unique reference identification number for the device. Note: If the reference ID is not configured, the unique identification number of the device is displayed in device details. |
Active | Indicates the status of the Printer.
|
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the ADD PRINTER page.
Filters
Click the Filters icon to specify a particular filter criteria to display the Printers. On clicking the Filters icon, the FILTERS pop-up page is displayed. Select the Tenant, Printer Status, Customer, and Location. Click SUBMIT.
Figure: FILTERS pop-up page
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured Printers for the selected Tenant.
Figure: PRINTER LIST page: List of printers
- To modify a Printer, click the configured Printer Name. Make appropriate changes and click SUBMIT.
- To display the inactive Printers, click the Include Inactive check box.
Note:
When the Printers are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Printer.
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