- Created by Aravind Naik, last modified by Shilpa K on Apr 22, 2024
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Configuring Custom Scheduler Script/SNMP
Configuring Script or SNMP Thresholds
Configuring Alerts And Log Incidents for Proxy Servers
Configuring Jobs for Device Maintenance
Configuring Job Hung Notifications
Configuring Service Entitlements
Configuring Incident Templates
Configuring Application Server Threshold
Configuring Alerts And Log Incidents
Configuring Alert and Log Incidents for Hard disk and Service
Configuring Vital Business Functions
Configuring Standard Operating Procedure Mapping
The Server Dashboard displays the summary of the Servers for the selected Tenant. You can view Servers that are Down, top 10 Server with the downtime, top 10 Servers which has highest Hard Disk utilization, CPU utilization, memory utilization, and so on.
To view Server Dashboard:
- Select Operations > User > Servers > Server Dashboard.
- On the SERVER DASHBOARD page, select the Tenant, View Type as Tabular or Graphical, and Refresh Interval. The summary of the Servers under the selected Tenant is displayed.
- Click the Push Report icon to configure the reports as Push Reports. The Push Reports are sent to the specified set of users at a specified time. The configured users receive this e-mail at the specified time without logging into the application.
Figure: SERVER DASHBOARD page
- Click the Push Report icon to configure the reports as Push Reports. The Push Reports are sent to the specified set of users at a specified time. The configured users receive this e-mail at the specified time without logging into the application.
The following section describes the various reports on the SERVER DASHBOARD page:
This report displays the Servers, which are down. It displays the HOST NAME, IP ADDRESS, DOWN TIME (date and time when the Server stopped functioning), DURATION for which the Server is not functioning, and the CRITICALITY of Server being down. Click the HOST NAME hyperlink to view the details of the Server.
Figure: SERVER DOWN report
This report displays the top ten Server based on the Downtime Percentage. Downtime is the time duration for which the Server is not functioning. Downtime percentage is referred as the time when the Server is down to the time when the Server is up. The table displays the HOST NAME, the IP ADDRESS, and the LAST 30 DAYS DOWNTIME percentage. Click the HOST NAME hyperlink to view the details of the Server.
Figure: TOP 10 DOWNTIME (LAST 30 DAYS DOWNTIME)
This report displays the list of top ten Servers, which have the highest Hard Disk Utilization. It displays their HOST NAME, IP ADDRESS, and percentage of HDD UTILIZATION. Click the HOST NAME hyperlink to view the details of the Server.
Figure: TOP 10 HARD DISK UTILIZATION report
This report displays the list of top ten Servers, which have the highest CPU Utilization. It displays their HOST NAME, IP ADDRESS, and percentage of CPU UTILIZATION. Click the HOST NAME hyperlink to view the details of the Server.
Figure: TOP 10 CPU UTILIZATION report
This report displays the list of top ten Servers, which have the highest Memory Utilization. It displays their HOST NAME, IP ADDRESS, and percentage of MEMORY UTILIZATION. Click the HOST NAME hyperlink to view the details of the Server.
Figure: TOP 10 MEMORY UTILIZATION report
This report displays the list of Operating Systems and the number of Servers with the corresponding Operating Systems. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR OPERATING SYSTEM: <OPERATING SYSTEM> table details.
- Click the Export to Excel icon to export the SERVERS FOR OPERATING SYSTEM: <OPERATING SYSTEM> table details to a Microsoft Excel sheet.
Figure: OPERATING SYSTEM report
This report displays the list of Vendors and the number of Servers from the Vendor. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR VENDOR: <VENDOR> table details.
- Click the Export to Excel icon to export the SERVERS FOR VENDOR: <VENDOR> table details to a Microsoft excel sheet.
Figure: VENDOR report
This report displays the Locations and the number of Servers corresponding to the Locations. Click on the number link in the NO. OF SERVES column to view the list of Server details, such as Tenant, host name, IP address, and description
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR LOCATION: <LOCATION> table details.
- Click the Export to Excel icon to export the SERVERS FOR LOCATION: <LOCATION> table details to a Microsoft Excel sheet.
Figure: LOCATION report
This report displays the Customers and the number of Servers corresponding to the Customers. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR CUSTOMER: <CUSTOMER> table details.
- Click the Export to Excel icon to export the SERVERS FOR CUSTOMER: <CUSTOMER> table details to a Microsoft Excel sheet.
Figure: CUSTOMER report
This report displays the Server Types and the total number of Servers of that Server Type. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR SERVER TYPE: <SERVER TYPE> table details.
- Click the Export to Excel icon to export the SERVERS FOR SERVER TYPE: <SERVER TYPE> table details to a Microsoft Excel sheet.
Figure: SERVER TYPE report
This report displays the different categories of Servers and the total number of Servers in that Category. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR SERVER CATEGORY: <SERVER CATEGORY> table details.
- Click the Export to Excel icon to export the SERVERS FOR SERVER CATEGORY: <SERVER CATEGORY> table details to a Microsoft Excel sheet.
Figure: SERVER CATEGORY report
This report displays the Monitoring Type and the number of Servers with the corresponding Monitoring Type. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR MONITORING TYPE: <MONITORING TYPE> table details.
- Click the Export to Excel icon to export the SERVERS FOR MONITORING TYPE: <MONITORING TYPE> table details to a Microsoft Excel sheet.
Figure: MONITORING TYPE report
This report displays the configured Criticality values and the number of Servers with the corresponding Criticality. Criticality of a Server is specified as High, Low, and Medium. Click on the number link in the NO. OF SERVERS column to view the list of Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR CRITICALITY: <CRITICALITY> table details.
- Click the Export to Excel icon to export the SERVERS FOR CRITICALITY: <CRITICALITY> table details to a Microsoft Excel sheet.
Figure: CRITICALITY report
This report displays the Monitoring Source and the number of Servers with the corresponding Monitoring Source. Click on the number link in the NO. OF SERVERS column to view the Server details, such as Tenant, host name, IP address, and description.
Figure: MONITORING TYPE DETAILS pop-up page
- Click the Print Table icon to print the SERVERS FOR MONITORING SOURCE: <MONITORING SOURCE> table details.
- Click the Export to Excel icon to export the SERVERS FOR MONITORING SOURCE: <MONITORING SOURCE> table details to a Microsoft Excel sheet.
Figure: MONITORING SOURCE report
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