Booking Appointment_IT Clinic 1

Owned by Former user (Deleted)
Last updated: Apr 22, 2024 by Shilpa K (Deactivated)Version comment

SummitAI Service Management Help

Contents
IT Clinic
End Users

Booking Appointments

Managing Appointments
Analysts
Managing Appointments
Administrators
Configuring Kiosk

You can book Appointments related to minor issues, such as enabling USB port, Mouse/ LAN cable replacement and so on.

To Book Appointments:

  1. Select IT Clinic > User > New Appointment.

  2. On the USER APPOINTMENT page, select the Tenant, Location and Kiosk for which you want to book the Appointment.
  3. Type in a user name, if you want to book Appointment for another user. This field is displayed to you, only if it is configured by the Administrator (see: Configuring Kiosk).
  4. Select the required Appointment Date and Appointment Time from the drop-down list.
  5. Type in the Symptom for which you want to book the Appointment.
  6. Type in the Description and click SUBMIT.


    Figure: User Appointment page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the USER APPOINTMENT page.

SHOW LIST

Click to view the list of Appointments. For more information about viewing Appointments, see Managing Appointments_End User_IT Clinic 1.