Managing Appointments_End User_IT Clinic 1

You can view the list of Appointments and cancel or re-schedule an Appointment.

To view or update Appointments:

  1. Select IT Clinic > User > My Appointments.
  2. On the APPOINTMENT LIST page, the list of Appointments are displayed. 


    Figure: Appointment List page

  3. Select the Appointment ID of the Appointment that you want to cancel or re-schedule. The APPOINTMENT ID page is displayed.


           Figure: APPOINTMENT ID page

Field Description

The following table describes the fields on APPOINTMENT ID page:

Field

Description

Tenant

Displays the name of the Tenant.

Location

Displays the location.

Kiosk

Displays the name of the kiosk.

Appointment Slot

Displays the date and time of the appointment.

Symptom

Displays symptom details about the appointment.

Description

Displays the brief description about the appointment.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the APPOINTMENT ID page.

SHOW LIST

Click to view the list of appointments booked by you.

CANCEL APPOINTMENT

Click to cancel the Appointment.



Figure: Cancel Appointment pop-up page

RESCHEDULE APPOINTMENT

Click to reschedule the Appointment to a future date or time.



Figure: Reschedule Appointment pop-up page