Agent Online Status Report

The Agent Online Status report displays a tabular report about count of Agents contacted and not contacted as per the filter criteria set. You can view the details about the Agents by clicking the hyperlinks. For information about reports, see Viewing Reports.

Figure:  AGENT ONLINE STATUS report

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the AGENT ONLINE STATUS report.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the Agent Online Status report.


Figure:  FILTERS pop-up page

PRINT TABLE

Click PRINT TABLE to print the displayed report records.

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the record displayed in the report to Microsoft Excel.

DELETE

Select an Asset from the list and click DELETE to delete the Asset.