Improved Look and Feel of Service Request Details Page

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 22, 2024 by Shilpa K (Deactivated)Version comment

Read Complete Release Notes

Feature released in SummitAI Service Management (DenaliHF01, Service Request Management )

What's New?

The UX of the SERVICE REQUEST DETAIL page (Request > User > Manage Service Requests > Service Request List > Click any SR ID ) is improved manifolds. Following improvements are made:

  • Beautifully designed statuses with a tick mark indicating the selected Status of the Service Request
  • Leaner Actions Panel providing more space to display data
  • Neater tab structure
  • Overall improvement in the look and feel of the pages

SERVICE REQUEST DETAIL page
Figure: SERVICE REQUEST DETAIL page

GENERAL tab
Figure: GENERAL tab

COMMUNICATION tab
Figure: COMMUNICATION tab