Read Complete Release Notes

Feature released in SummitAI Orchestration (Denali HF01)

What's New?

SummitAI Orchestration module is now enhanced with the following additional features:

• Exporting Users from SummitAI Server to Orchestration DB 

• Identifying Target CI from Previous Script Output

• Summary of Executed Orchestration Details for IM or SR

Exporting Users from SummitAI Server to Orchestration DB

Now, a new job is added to export the Users with Orchestration module access from the SummitAI Server to the SummitAI Orchestration database.

To export the User list, configure and run the following job on the CUSTOM SCHEDULER page (Admin > Basic > Infrastructure > Custom Scheduler):

Export Summit Users TO Orchestration DB

Figure: CUSTOM SCHEDULER page

For information about configuring and running Custom Scheduler jobs, see Configuring Custom Scheduler.

Identifying Target CI from Previous Script Output

Now, Orchestration provides an option to execute a Script on the CI identified from the previous output. A new option, From Previous Output, is added under the Target Host Type drop-down list. The format of the previous output is [CI: HOSTNAME] or [CI: IP ADDRESS]. For example, [CI: INBE01AUV06] or [CI: 129.0.1.0]. The previous output in this format allows in identifying the CI from CMDB for the next Action. The current Script executes and moves to the failure status if there are no output or CI details.

Example

Consider there are two Scripts (Script 1 and Script 2) in a Workflow. The Target Host Type of Script 2 is selected as From Previous Output. Then, the output of Script 1 is used to set the Target for Script 2. 

Figure: Workflow Configuration

To set Target CI from Previous Script Output:

1. On the designer console of the WORKFLOW CONFIGURATION page, select a Script (Orchestration > New Workflow Configuration > WORKFLOW CONFIGURATION). 
2. Specify all the required fields. Drag and drop the required Scripts and Conditions.
3. Select the required Script. Under the Action tab, specify the required details.
4. Select the Target Host Type as From Previous Output and click SUBMIT.

Summary of Executed Orchestration Details for IM or SR

After the execution of Scripts or Workflows, the Incident/Service Request Summary pop-up page or the WORKORDER DETAIL page displays all the Orchestration details related to Incidents, Service Requests, or Work Orders.

Navigation

• On the Incident or Service Request Summary pop-up page, the Orchestration tab displays all the details related to the executed Scripts and Workflows of the Incidents and Service Requests (Incident/Request > User > Manage Incidents/Manage Service Requests > Incident List/Service Request List > Click  to view the Summary pop-up page of the required IM or SR > Click the Orchestration tab on the Summary pop-up page).
• On the WORKORDER DETAIL pop-up page, the Orchestration tab displays all the details related to the executed Scripts and Workflows of the Work Orders (Reports > Incident Management > Select the report as Work Order Search Report > Select the Department and specify the required filter criteria > Click SUBMIT > Select the required Work Order ID > Click the ORCHESTRATION tab on the WORKORDER DETAIL page).

Figure: Orchestration Summary Details tab