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title<< Service Management Help
urlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

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titleSummitAI IT Operations Management

SummitAI IT Operations ManagementSUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types

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titleConcepts

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management

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titleDashboards

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

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titleViews

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View

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titleServer Management
Expand
titleAnalysts

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups

Expand
titleAdministrators

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring

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titleNetwork Management

Network Management

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titleAnalysts

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details

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titleAdministrators

Adding Interfaces for Monitoring

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titlePrinters

Adding Printers

Save Discovered Printer

Printer View

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titleURLs

Adding or Modifying URLs

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titleEvent Management

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing

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titleRisks

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks

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titleCloud Management

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates

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titleOther Administrative Actions

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration

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titleReports

Viewing Reports

Report Description

On the AVAILABILITY AND UTILIZATION TREND report, you can view the availability percentage of device for a specified period that allows you to analyze the trend of the device. You can view the AVAILABILITY and UTILIZATION TREND report for a specified filter criteria such as  Type Details, Location, Devices, Customer, and so on. For information about how to view reports, see Viewing Reports 1.

Availability and Utilization Trend Report page
Figure: Availability and Utilization Trend Report page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the AVAILABILITY and UTILIZATION TREND REPORT page.

Filters

Click Filters to select the Tenant and other filter criteria based on which the list of reports is displayed.

Filters pop-up page
Figure: Filters pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the record displayed in the report to Microsoft Excel.

 

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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents