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  • Incident Management
  • Service Request Management
  • Change Management_SM
  • Configuration Management Database CMDB
  • Knowledge Management
  • Problem Management
  • Service Catalog Management
  • Release Management
  • Service Portfolio Management
  • Gamification_Gamification
  • Call Management_1
  • Runbook Automation
  • IT Clinic_SM
  • SummitAI for ITSM
  • Working Space SM1 Home
  • SUMMIT AI Availability Management_Alps
    • SUMMIT Platform Components
    • Monitoring Types_AVM
    • Network Management_AVM
      • Adding Interfaces for Monitoring_AVM
      • Creating Views from Discovered Devices List_AVM
      • Creating Views from Drawing Board_AVM
      • Edit Network Link Details_AVM
      • Editing Network Device Details_AVM
      • Network Dashboard_AVM
      • Viewing Network Device Details
      • Viewing Network Interface Details_AVM
      • Viewing Network Link Details_AVM
    • Event Management_AVM
    • Viewing Reports 1
    • Adding Accounts_CM_AVM
    • Adding Cloud VM for Monitoring
    • Adding or Modifying URLs
    • Adding Printers
    • Adding Resources_AVM
    • Adding Servers
    • Adding Virtual Machines
    • Adding Virtual Machine Templates
    • Application Dashboard
    • ASP.NET Dashboard
    • Auto Upgrading of Proxy Agent
    • Cloud Dashboard
    • Common View AVM
    • Configuring Action Templates
    • Configuring Alert and Log Incidents for Hard disk and Service
    • Configuring Alerts And Log Incidents
    • Configuring Alerts And Log Incidents for Proxy Servers
    • Configuring Application Log Templates
    • Configuring Application Server Threshold
    • Configuring Asset Value
    • Configuring Business Impact Risk
    • Configuring Correction Capability
    • Configuring Cost
    • Configuring Custom Scheduler for Script or SNMP
    • Configuring Event Log Templates
    • Configuring Incident Templates
    • Configuring Job Hung Notifications
    • Configuring Jobs for Device Maintenance
    • Configuring Master Settings
    • Configuring Risk AVM
    • Configuring Script or SNMP Thresholds
    • Configuring Service Entitlements
    • Configuring Standard Operating Procedure Mapping
    • Configuring Vital Business Functions
    • Creating Editing Views AVM
    • Creating Server Views
    • Default Configuration
    • Defining Mailbox Relations
    • Defining Server Groups
    • Event Management
    • Event View AVM
    • Hyper-V
    • IIS Dashboard
    • Importing Data
    • IPSLA
    • Mapping Proxies
    • Mapping Standard Operating Procedures
    • Netflow
    • Network Device View AVM
    • Network View AVM
    • Parameter Details_AVM
    • Parameters_AVM
    • Printer View
    • Printer View AVM
    • Probability of Occurrence
    • Probable Timeline of Detection
    • Push Report_AVM
    • Save Discovered Printer
    • Save Discovered Servers
    • Server Dashboard
    • Server Group View AVM
    • Server View AVM
    • Storage Dashboard
    • Viewing Exchange Server Dashboard_AVM
    • Viewing Operations Dashboard
    • Viewing Oracle Dashboard_AVM
    • Viewing Overall Risks