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titleSummitAI IT Operations Management

SUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types

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titleConcepts

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management

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titleDashboards

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

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titleViews

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View

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titleServer Management
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titleAnalysts

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups

Expand
titleAdministrators

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring

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titleNetwork Management

Network Management

Expand
titleAnalysts

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details

Expand
titleAdministrators

Adding Interfaces for Monitoring

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titlePrinters

Adding Printers

Save Discovered Printer

Printer View

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titleURLs

Adding or Modifying URLs

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titleEvent Management

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing

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titleRisks

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks

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titleCloud Management

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates

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titleOther Administrative Actions

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration

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titleReports

Viewing Reports

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About Exchange Server Dashboard

On the Exchange Server Dashboard page (Dashboard > Select Operations Dashboard menu > ExchangeServer Dashboard), you can view the Exchange Server details for a selected Tenant and Server. You can view Exchange Server details for the selected roles, such as Critical Information, Mailbox Server, Client Access Server, Hub Transport Server, Edge Transport Server or select All option to view the report for all the roles on the dashboard.

CRITICAL INFORMATION

You can view the queue details of Hub Transport Server and Edge Transport Server. You can view the count of queue for Servers, such as Submission, Mailbox Delivery, Remote Delivery, Poison, and Unreachable. You can also view the graphical representation of the queue details. 

  • In the Mailbox Database Status section, you can view the database status through Mapi Connectivity and MailFlow Result protocols. The green color indicates that the database Server is well-functioning. You can view the Mailbox details by clicking on the Total Mailbox hyperlink.
  • In the Outlook Web Accessibility Test section, you can view web accessibility of URLs by displaying the latency. You can view the details of the Server by clicking the latency hyperlink. HTS connector plays a main role in sending and receiving e-mails to users.
  • In the HTS Connectors section, you can view if the connector is enabled.
  • In the SMTP Connectivity Test on Receive Connectors section, you can view the SMTP port, connector and status. The SMTP Connectivity Test on Receive Connectors is used to check the status of the receiving e-mails.

CLIENT ACCESS SERVER INFORMATION

You can view the latency of the Server by Active Sync Test, Web Services Connectivity Test, Outlook Connectivity Test, Pop Connectivity Test, and IMAP Connectivity Tests. The reports are displayed under the respective sections.

Active Sync Test is the synchronized test between mobile and a mailbox. POP Connectivity Test is used to measure the latency of the Pop Server. IMAP Connectivity test is used to measure the latency of the IMAP protocol. 

EDGE TRANSPORT SERVER INFORMATION

You can view the Top Ten Spam Offenders, External Mailflow Test, Outbound Messages to Top Ten External Domains by Size, Outbound Messages to Top Ten External Domains by Court, Inbound Messages from Top External Domains by Count, Inbound Messages from Top External Domains by Size, Top Ten Senders to External Domain by Mail Size, Top Ten Senders to External Domain by Mail Count, Top Ten Receivers from External Domains by Mail Size, and Top Ten Receivers from External Domains by Mail Count. The reports are displayed under the respective sections. 

HUB TRANSPORT SERVER INFORMATION

You can view the Dumpster Queue in Hub Transport Server (rate at which the e-mails are added and removed from the respective queues), Connectivity Test between Hub Transport and Mailbox Servers, Synchronization between Hub and Edge Transport Servers, and Connection Information. The reports are displayed under the respective sections. 

MAILBOX SERVER INFORMATION

You can view the mailbox usage. You can view the Top Ten Mailboxes by User based on the Mailbox Size, Top Ten Senders by Mail Size, Top Ten Senders by Mail Count, Top Ten Receivers by E-mail Size, and Top Ten Receivers by Mail Count.

EXCHANGE SERVER DASHBOARD page
Figure: Exchange Server Dashboard page


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