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titleSummitAI IT Operations Management

SUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types

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titleConcepts

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management

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titleDashboards

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

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titleViews

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View

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titleServer Management
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titleAnalysts

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups

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titleAdministrators

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring

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titleNetwork Management

Network Management

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titleAnalysts

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details

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titleAdministrators

Adding Interfaces for Monitoring

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titlePrinters

Adding Printers

Save Discovered Printer

Printer View

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titleURLs

Adding or Modifying URLs

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titleEvent Management

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing

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titleRisks

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks

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titleCloud Management

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates

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titleOther Administrative Actions

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration

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titleReports

Viewing Reports

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Apache Tomcat, often referred to as Tomcat Server, is an open-source Java Servlet Container developed by the Apache Software Foundation. Tomcat implements several Java EE specifications including Java Servlet, JavaServer Pages (JSP), Java EL, and WebSocket, and provides a "pure Java" HTTP web server environment in which Java code can run.

 XenApp is application virtualization software produced by Citrix Systems that allows Windows applications to be accessed via individual devices from a shared server or cloud system.

XenDesktop is a desktop virtualization software platform that allows multiple users to access and run Microsoft Windows desktops that are installed at a centralized location separate from the devices from which they are being accessed.

MySQL is an open source Relational Database Management System (RDBMS) based on Structured Query Language (SQL).

IBM DB2 is a relational DBMS with integrated support for a number of NoSQL capabilities, including XML, graph store and Java Script Object Notation (JSON). Used by organizations of all sizes, DB2 provides a data platform for both transactional and analytical operations as well as continuous availability of data to keep transactional workflows and analytics operating efficiently.

 On the APPLICATION DASHBOARD page, you can view the monitoring parameters for the Tomcat by Apache, XenApp and XenDesktop by Citrix, My SQL, and IBM DB2.

Application Dashboard page
Figure: Application Dashboard page

Select the required Dashboard from the Dashboard drop-down.

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titleApache Tomcat

Pre-Requisites:

  • Make sure that Java 1.8 is installed in the Proxy Server.
To view Apache Tomcat Dashboard:
  1. Select Operations > User > Servers > Application Dashboard.
  2. On the APPLICATION DASHBOARD page, select the Dashboard as Apache Tomcat and specify the Tenant and Refresh Page In value. The Tomcat Details available under the selected Tenant are displayed.

    Apache Tomcat Dashboard Page
    Figure: Apache Tomcat Dashboard Page

  3. To view the graph for a specific parameter, click any point in the graph of the respective parameter. The PERFORMANCE pop up page is displayed.
    You can also view the graph for a specific parameter by clicking on the parameter name displayed above each graph (such as Bytes Sent).

    Apache Tomcat Performance Pop-up page
    Figure: Apache Tomcat Performance Pop-up page

    You can perform the following actions in the PERFORMANCE pop up page:

    • Enable or disable Threshold for a parameter by clicking on the Enabled/Disabled button. The threshold can be enabled or disabled for a single parameter, and only if a single metric is selected under Available Metrics.
    • Click the respective time period to View performance graph for any time period (1 day, 7 days, 1 month, 6 months, and Custom).
    • Select the parameter under Resources to view the performance graphs for the Available metrics. Select the parameter under Resources to view the performance graphs for the Available metrics. You can view the performance graphs for single parameters with single resources.
    • View detailed graph (polling interval level) by zooming in. The detailed graph can be viewed only if a single parameter is selected. To zoom in, select an area of the graph.

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titleCitrix XenApp and XenDesktop
To view Citrix XenApp and XenDesktop Dashboard:
  1. Select Operations > User > Servers > Application Dashboard.
  2. On the APPLICATION DASHBOARD page, select the Dashboard as Citrix XenApp and XenDesktop and specify the Tenant and Refresh Page In value. The Tomcat Details available under the selected Tenant are displayed.

    Citrix XenApp and XenDesktop Dashboard
    Figure: Citrix XenApp and XenDesktop Dashboard

  3. To view the graph for a specific parameter, click any point in the graph of the respective parameter. The PERFORMANCE pop up page is displayed.
    You can also view the graph for a specific parameter by clicking on the parameter name displayed above each graph (such as Registration Requests).

    Citrix XenApp and XenDesktop Performance Pop-up page
    Figure: Citrix XenApp and XenDesktop Performance Pop-up page

    You can perform the following actions in the PERFORMANCE pop up page:

    • Enable or disable Threshold for a parameter by clicking on the Enabled/Disabled button. The threshold can be enabled or disabled for a single parameter, and only if a single metric is selected under Available Metrics.
    • Click the respective time period to View performance graph for any time period (1 day, 7 days, 1 month, 6 months, and Custom).
    • Select the parameter under Resources to view the performance graphs for the Available metrics. Select the parameter under Resources to view the performance graphs for the Available metrics. You can view the performance graphs for single parameters with single resources.
    • View detailed graph (polling interval level) by zooming in. The detailed graph can be viewed only if a single parameter is selected. To zoom in, select an area of the graph.

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titleMySQL
To view MySQL Dashboard:
  1. Select Operations > User > Servers > Application Dashboard.
  2. On the APPLICATION DASHBOARD page, select the Dashboard as MySQL and specify the Tenant and Refresh Page In value. MySQL Details available under the selected Tenant are displayed.

    MySQL Dashboard page
    Figure: MySQL Dashboard page

  3. To view the graph for a specific parameter, click any point in the graph of the respective parameter. The PERFORMANCE pop up page is displayed.
    You can also view the graph for a specific parameter by clicking on the parameter name displayed above each graph (such as Bytes Received).

    Performance Pop-up page
    Figure: Performance Pop-up page

    You can perform the following actions in the PERFORMANCE pop up page:

    • Enable or disable Threshold for a parameter by clicking on the Enabled/Disabled button. The threshold can be enabled or disabled for a single parameter, and only if a single metric is selected under Available Metrics.
    • Click the respective time period to View performance graph for any time period (1 day, 7 days, 1 month, 6 months, and Custom).
    • Select the parameter under Resources to view the performance graphs for the Available metrics. Select the parameter under Resources to view the performance graphs for the Available metrics. You can view the performance graphs for single parameters with single resources.
    • View detailed graph (polling interval level) by zooming in. The detailed graph can be viewed only if a single parameter is selected. To zoom in, select an area of the graph.

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titleIBM DB2
To view IBM DB2 Dashboard:
  1. Select Operations > User > Servers > Application Dashboard.
  2. On the APPLICATION DASHBOARD page, select the Dashboard as IBM DB2 and specify the Tenant and Refresh Page In value. The IBM DB2 details available under the selected Tenant are displayed.

    IBM DB2 Dashboard page
    Figure: IBM DB2 Dashboard page

  3. To view the graph for a specific parameter, click any point in the graph of the respective parameter. The PERFORMANCE pop up page is displayed.
    You can also view the graph for a specific parameter by clicking on the parameter name displayed above each graph (such as Bytes Received).

    Performance Pop-up page
    Figure: Performance Pop-up page

    You can perform the following actions in the PERFORMANCE pop up page:

    • Enable or disable Threshold for a parameter by clicking on the Enabled/Disabled button. The threshold can be enabled or disabled for a single parameter, and only if a single metric is selected under Available Monitoring Parameters.
    • Click the respective time period to View performance graph for any time period (1 day, 7 days, 1 month, 6 months, and Custom).
    • Select the parameter under Resources to view the performance graphs for the Available Monitoring Parameters. Select the parameter under Resources to view the performance graphs for the Available Monitoring Parameters. You can view the performance graphs for single parameters with single resources.
    • View detailed graph (polling interval level) by zooming in. The detailed graph can be viewed only if a single parameter is selected. To zoom in, select an area of the graph.

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