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titleSummitAI IT Operations Management


SUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types

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titleConcepts

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management

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titleDashboards

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

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titleViews

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View

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titleServer Management
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titleAnalysts

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups

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titleAdministrators

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring

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titleNetwork Management

Network Management

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titleAnalysts

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details

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titleAdministrators

Adding Interfaces for Monitoring

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titlePrinters

Adding Printers

Save Discovered Printer

Printer View

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titleURLs

Adding or Modifying URLs

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titleEvent Management

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing

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titleRisks

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks

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titleCloud Management

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates

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titleOther Administrative Actions

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration

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titleReports

Viewing Reports

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The IIS DASHBOARD page displays monitored details of the IIS Servers for a selected Tenant. You can view the status of the IIS Server, the top 5 downtime details, the availability of application and sites under the server, and so on.

To view IIS Dashboard:

  1. Select OperationsĀ > User > Servers > IIS Dashboard.
  2. On the IIS DASHBOARD page, select the Tenant and Refresh Page In value. The list of IIS Servers under the selected Tenant is displayed.
  3. To view the IIS Server details, select a server from the list of servers displayed under IIS SERVERS. The details of the selected server is displayed.

    Note
    titleNote:

    To search for a specific IIS server from the list of servers displayed under IIS SERVERS, type in the server name in the Search text box.

    IIS Dashboard
    Figure: IIS Dashboard


    The following section describes the various details displayed on theĀ IIS DASHBOARD page:

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    titleIIS SERVER VERSION AND STATUS

    This section displays the version and status of the IIS Server.

    IIS Server - version and status
    Figure: IIS Server - version and status

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    titleTOP 5 DOWNTIME DETAILS

    This section displays the top five downtime details of the IIS Server. Downtime is the time duration for which the Server is not functioning.

    The details displayed are Down Time, Up Time and Duration.

    Top 5 Downtime Details
    Figure: Top 5 Downtime Details

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    titleAVAILABILITY STATUS OF APPLICATION POOLS AND SITES

    This section displays the availability of the Application Pools and Sites with the following status:

    • Starting - Indicates the number of Application Pools/Sites that are about to start.
    • Started - Indicates the number of Application Pools/Sites that have started.
    • Stopping - Indicates the number of Application Pools/Sites that are about to stop.
    • Stopped - Indicates the number of Application Pools/Sites that have stopped.


    Figure: Availability Status of Application Pools/Sites

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    titleIIS PERFORMANCE COUNTERS

    This section provides a graphical representation of the monitored parameters of IIS Server.

    IIS Performance Counters
    Figure: IIS Performance Counters


    Each graph displays the performance details of a set of IIS Parameters against current day's time. The set of IIS parameters are displayed in the box below the respective graph.

    To view the parameter value for a specific time, hover the mouse cursor on the graph. To hide the graph for a specific parameter, click the parameter name in the box; to enable it, click it again.

  4. To view the Application Pool details of a specific server under IIS SERVERS list, do the following:
    • Expand the Server tree and click Application Pool. The Application Pool details are displayed for all the Application Pools under the Server.
    • To view the list of Application Pools under a server, expand the Application Pool tree.

      Application pool details page
      Figure: Application pool details page


    • To view details of any application pool, expand the respective Application Pool. The following section describes the various details displayed on the APPLICATION POOL DETAILS page for each application pool:

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      titleSTATUS AND DETAILS

      This section displays the name, status and details of the Application pool. The details are fetched from the IIS server.

       Application Pool details and status
      Figure: Application Pool details and status

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      titleGRAPHICAL REPRESENTATION OF MONITORED PARAMETERS

      This section displays the graphical representation of the monitored parameters.

      Application Pool graph
      Figure: Application Pool graph

      Each graph displays the performance details of a set of Application Pool Parameters against current day's time. The parameter name is displayed in the box below the respective graph.

      To view the parameter value for a specific time, hover the mouse cursor on the graph. To hide the graph for a specific parameter, click the parameter name in the box; to enable it, click it again.

  5. To view the Sites details of a particular server under IIS SERVERS list, do the following:
    • Expand the Server tree and click Sites. The Sites details are displayed for all the Websites under the Server.
    • To view the list of Sites under a server, expand the Sites tree.

      Sites details page
      Figure: Sites details page

    • To view the details of a specific website, expand the respective website. The Limits, Bindings and other details of the website is displayed.


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