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titleSummitAI IT Operations Management

SUMMIT AI Availability Management_Alps

SUMMIT Platform Components

Monitoring Types


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titleConcepts

Auto Upgrading of Proxy Agent

Hyper-V

IPSLA

Netflow

VMware

Event Management


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titleDashboards

Viewing Operations Dashboard

Viewing Oracle Dashboard

Viewing SQL Server Dashboard

Viewing Exchange Server Dashboard

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titleViews

Network View

Network Device View

Event View

Server View

Server Group View

Printer View

Common View


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titleServer Management


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titleAnalysts

Server Dashboard

IIS Dashboard

ASP.NET Dashboard

Cloud Dashboard

Storage Dashboard

Application Dashboard

Creating Server Views

Viewing Server Details

Defining Server Groups


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titleAdministrators

Save Discovered Servers

Adding Servers

Configuring Application Log Templates

Configuring Event Log Templates

Defining Mailbox Relations

Adding Cloud VM for Monitoring



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titleNetwork Management

Network Management

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titleAnalysts

Creating Views from Drawing Board

Creating Views from Discovered Devices List

Network Dashboard

Viewing Network Link Details

Edit Network Link Details

Viewing Network Device Details

Viewing Network Interface Details

Editing Network Device Details


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titleAdministrators

Adding Interfaces for Monitoring



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titlePrinters

Adding Printers

Save Discovered Printer

Printer View


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titleURLs

Adding or Modifying URLs


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titleEvent Management

Event Management

Configuring Event Action Templates

Configuration and Mapping

Configuring Event CI Relations

Configuring Help

Configuring Problem Templates

Configuring Event Processing


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titleRisks

Configuring Asset Value

Configuring Business Impact Risk

Configuring Correction Capability

Probability of Occurrence

Probable Timeline of Detection

Viewing Overall Risks


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titleCloud Management

Adding Accounts

Adding Resources

Adding Virtual Machines

Adding Virtual Machine Templates


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titleOther Administrative Actions

Configuring Master Settings

Configuring Custom Scheduler Script/SNMP

Configuring Script or SNMP Thresholds

Importing Data

Mapping Proxies

Configuring Alerts And Log Incidents for Proxy Servers

Configuring Jobs for Device Maintenance

Configuring Job Hung Notifications

Configuring Service Entitlements

Configuring Cost

Configuring Risk

Configuring Incident Templates

Configuring Action Templates

Configuring Application Server Threshold

Configuring Alerts And Log Incidents

Configuring Alert and Log Incidents for Hard disk and Service

Configuring Vital Business Functions

Configuring Standard Operating Procedure Mapping

Mapping Standard Operating Procedures

Default Configuration


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titleReports

Viewing Reports


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About Common View

On the COMMON VIEW page (Operations > User > Views > Common View), you can view the overall performance of the SummitAI IT Operations Management components for a selected Tenant. On this page, you can view the details of all the configured devices. On the COMMON VIEW page, you can view the Availability & Utilization charts.

It consists of the following sections: Current Availability Status, Events FOR last 24 hours, Server Utilization, Network Device & Link Utilization, Down Details, and Open Events for last six months.

COMMON VIEW page
Figure: COMMON VIEW page

Current Availability Status

In this section, you can view the availability status of the components, such as Server, Device, Link, URL, Printer, and Proxy. The availability status of the component is displayed as a graph. You can mouse over on the graph to view the number of devices, which are down or up. Click the graph to view the status details.

Events for Last 24 Hours

In this section, you can view the Events logged in last 24 hours for the SummitAI IT Operations components, such as Server, Device, Link, URL, Printer, and Proxy. You can also view the number of Events logged for each component. You can mouse over to view the percentage of the total events logged in the last 24 hours. Click the graph to view the Event details.

Server Utilization

In this section, you can view reports, such as top ten downtime of the Server within a month, top ten hard disk utilization, top ten CPU utilization, and top ten memory utilization. You can mouse over to view the Host Name, and utilization percentage.

Network Device & Link Utilization

In this section, you can view reports, such as top ten downtime of device for last 30 days, top ten device CPU utilization for network devices, view top ten device memory utilization, top ten Link downtime, top ten Link Inbyte Utilization, and top ten Outbyte Utilization. You can mouse over to view the Host Name, and utilization percentage.

Down Details

In this section, you can view details of devices, which are down. You can view the down details for Server, Device, Link, and URL.

Open Events for last six months

In this section, you can view the Events, which are in open status for last six months for Servers, Network Devices, Network Links, and Applications. Click the name of the component to view the open issues of the component.

In the graphical view, you can rotate the graph and view the count of the displayed parameters. Click the graph to view the Device Details. Similarly, you can view the same report in tabular view.

The page gets refreshed with updated data as per the Refresh Interval. Click the Maximize Screen icon to maximize the dashboard screen.

Left Pane and Graphs

On the left pane, you can view Search text box and filter criteria. You can filter the entities based on location, proxy, vendor, customer, Server groups, criticality, vital business function, and virtualization. Based on the selected filter, the associated entities configured for the filter are displayed in tree view. Based on the associated device's status, respective color code is displayed for the value in the tree chart. The devices that are up are represented in green, red represents the devices which are down and yellow represents the devices which are not monitored. It also displays the count of devices configured for that entity. Click the component value to view the device details. You can also search for a specific device from the selected filter criteria using the Search text box. The relevant search result is highlighted in the tree view. You can view the devices which are up, down and not monitored. Based on the selected device, the relevant graphs are displayed in the right pane.

For Example: If you search for a device using Virtualization from the drop-down list, you can view the configured Hyper-V and VMware Servers for the selected Tenant. You can also view the count of each Virtual Server. You can view the device report of the selected Server devices on the right-pane. The report is displayed for the selected device or group of devices.


Figure: COMMON VIEW: Virtualization

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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents