- Created by Chilukuri Srinivasa Reddy (Unlicensed), last modified by Shilpa K on Apr 22, 2024
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Configuring Custom Scheduler Script/SNMP
Configuring Script or SNMP Thresholds
Configuring Alerts And Log Incidents for Proxy Servers
Configuring Jobs for Device Maintenance
Configuring Job Hung Notifications
Configuring Service Entitlements
Configuring Incident Templates
Configuring Application Server Threshold
Configuring Alerts And Log Incidents
Configuring Alert and Log Incidents for Hard disk and Service
Configuring Vital Business Functions
Configuring Standard Operating Procedure Mapping
You can create, modify, and specify configuration details of a View. You can create Views in the following ways: Creating Views from Drawing Board or Creating Views from Discovered Devices List.
To create Views from a Drawing Board:
- Select Operations > Configuration > Networks > View > Edit View.
- On the EDIT VIEW page, click ADD NEW on the ACTIONS panel.
- On the DRAW VIEW page, select the Tenant and other required details. For more information about fields on the DRAW VIEW page, see Field Description.
Figure: VIEWS page Click ADD DEVICE on the ACTIONS panel to add devices into the View. On the ADD DEVICE pop-up page, select the devices you want to add to the View and click SUBMIT.
See Screenshot and Field Description.
Figure: ADD DEVICE pop-up pageField Description
The following table describes the fields on the ADD DEVICE pop-up page:
Field
Description
Tenant
Lists the configured Tenants. Select a Tenant from the list.
Job Name
Lists all the Jobs created for discovering devices from Network. All the jobs configured for the selected Tenant are displayed in the list. Select a Job from the list.
Available Devices
Lists all the available devices with the details, such as IP Address, Host Name, and Device Type for the selected Job Name. Select one or more devices that you wish to add to the Network View and click the icon. The selected devices are displayed in the Selected Devices list. If you want to select all the devices in the Available Devices list, select the check box in the header row of the list. You can also search for a device using the SEARCH text box.
Selected Devices
Lists the selected devices for creating a Network View. If you want to remove one or more devices from the Selected Devices list, select the check boxes for the devices and click the icon. You can also search for a device using the SEARCH text box.
Override Device Details
Select this check box to override the selected device details.
Note:
You can also right-click on the drawing board to get a menu from where you can choose to add devices, Servers, Printers, etc. For more information about the various options available in the right-click menu, see Creating Editing Views AVM.
Figure: Right-Click MenuClick SUBMIT on the DRAW VIEW page. The Update Device, Server, Printer and Link Details pop-up pages are displayed. Fill in the required details for the newly added devices and click Submit. The devices are added to the View.
See Screenshot and Field Description.
Figure: Update Device, Server, Printer and Link Details pop-up pageField description
The following table describes the fields on the Update Device, Server, Printer and Link Details pop-up page:
Field
Description
Device
Do not override properties already exist
- If selected, the existing property values of the added device are not overwritten.
- If not selected, the existing property values of the added device are not overwritten.
Service Entitlement
Lists the configured Service Entitlement options. Select a Service Entitlement option from the list box.
Criticality
Lists the options to specify the criticality of the device
- Ignore
- Low
- Medium
- High
Select an option from the list box based on the criticality of the device.
Customer
Lists the configured customer names. Select a customer name from the list box for whom the device is installed.
Vendor
Lists the configured vendors names. Select a vendor name from the list box. These vendor names are appended to the list each time a device from a new vendor is added during the discovery process.
Location
Lists the configured locations. Select the location of the device.
Ping Protocol
Lists the configured protocol names. Select a protocol using which you want to communicate with the device.
Mail To
Type in the e-mail id of the people to whom the alert / notification mails about the device status need to be sent in “To” list.
- Alert Mail: The alert mail is sent whenever the device is down or whenever the device has crossed the threshold.
- Notification Mail: The notification mail is sent whenever the device status changes to UP from Down and also when the device utilization is below the specified threshold.
Ping Timeout (in ms)
Type in the ping time out for the device. In the specified time the device communicate the destination IP address for the device to reach and record results.
Ping Retry
Type in the number of times the ping operation need to be repeated for the added device.
Server
Do not override properties already exist
- If selected, the existing property values of the Server (of the added device) are not overwritten.
- If not selected, the existing property values of the Server (of the added device) are not overwritten.
Service Entitlement
Lists the configured Service Entitlement options. Select a Service Entitlement option from the list box.
Server Category
Lists the configured Server Categories. Select the Category of the Server for the added device.
Server Type
Lists the configured Server types. Select the type of Server for the added device.
OS Type
Lists the Operating System type for the Server. Select the OS.
Customer
Lists the configured customer names. Select a customer name from the list box for whom the Server is installed.
Vendor
Lists the configured vendors names. Select a vendor name from the list box. These vendor names are appended to the list each time a device from a new vendor is added during the discovery process.
Location
Lists the configured locations. Select the location of the Server.
Criticality
Lists the options to specify the criticality of the Server.
- Ignore
- Low
- Medium
- High
Select an option from the list box based on the criticality of the Server.
Mail To
Type in the e-mail id of the people to whom the alert / notification mails about the Server status need to be sent in “To” list.
- Alert Mail: The alert mail is sent whenever the Server is down or whenever the Server has crossed the threshold.
- Notification Mail: The notification mail is sent whenever the Server status changes to UP from Down and also when the device utilization is below the specified threshold.
Printer
Do not override properties already exist
- If selected, the existing property values of the printer (of the added device) are not overwritten.
- If not selected, the existing property values of the printer (of the added device) are not overwritten.
Customer
Lists the configured customer names. Select a customer name from the list box for whom the printer is installed.
Location
Lists the configured locations. Select the location of the printer.
Link
Service Entitlement
Lists the configured Service Entitlement options. Select a Service Entitlement option from the list box.
Ping Timeout (in ms)
Type in the ping time out for the Link. In the specified time the Link communicate the destination IP address for the Link to reach and record results.
Mail To
Type in the e-mail id of the people to whom the alert / notification mails about the Link status need to be sent in “To” list.
- Alert Mail: The alert mail is sent whenever the Link is down or whenever the Link has crossed the threshold.
- Notification Mail: The notification mail is sent whenever the Link status changes to UP from Down and also when the Link utilization is below the specified threshold.
Ping Retry
Type in the number of times the ping operation need to be repeated for the Link..
Field description
The following table describes the fields on the DRAW VIEW page:
Field | Description |
---|---|
Tenant | Lists all the configured Tenants. Select a Tenant from the list. |
View Name | Type in the name for the new View. |
Customer | Lists the configured Customers for the selected Tenant. Select the Customer with whom you want to associate the View. |
Preferred Location | Lists the configured Locations for the selected customer. Select the preferred Location from the list. |
Background Image | Click the Browse icon to select a background image for the View. By default, the application displays black background on the Drawing Board. |
Show In Slide View | Click the check box to display the configured view on the SLIDE VIEW page. |
Active | Indicates the status for the View.
|
DRAWING BOARD | Allows you to create a View of the network diagram for a LAN/WAN. You can add one or more devices to represent the Network Devices present in LAN/WAN. Devices in this section refers to the units that mediate data in a network. For Example: Switches, Routers, Bridges, Firewalls, Modems, Proxy, Computer, and so on. Different statuses of a device are indicated using color codes.
You can add one or more devices to create network diagram of LAN/WAN. Links here refers to the connectors between two devices. Different statuses of a link is indicated using color codes.
|
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the DRAW VIEW page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured Views for the selected Tenant.
Figure: VIEW page: List of Views
- To modify a View, click the configured View Name. Make appropriate changes and click SUBMIT.
To display the inactive Views, click the Include Inactive check box.
Note:
When the Views are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new View.
ADD DEVICE
Click ADD DEVICE to add a device to the View.
References
To create Views from the discovered devices list, see Creating Views from Discovered Devices List_AVM.
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