Configuring Approvers

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Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
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SummitAI Service Management Help

Contents
Service Catalog Management
SPM Vs. SCM SCM
Users
Viewing and Updating Service Catalogs
Creating Service Catalogs
Approving and Publishing Service Catalogs
Configuring Service Catalog Packages
Creating User Groups

Information Service Catalogs

Administrators
Configuring Approvers
Configuring HOD
Configuring Service Category
Configuring SR Approval Workflow

You can configure the Approver details for different Service Catalogs under a Workgroup.

To configure Approvers:

  1. Select Catalog > Configuration > Approver.
  2. On the CATALOG APPROVER page, click the ADD NEW icon on the ACTIONS panel.
  3. Select the Tenant and the Workgroup. Type in the name of the Approver in the Approver text box or search for an Approver (see: Searching Users). If you select the Active check box, the Approver becomes an available option in the Approvers list on the other pages of the application.
  4. Click SUBMIT. A new Approver is configured.


    Figure: CATALOG APPROVER page

ACTIONS

This section explains all the icons on the ACTIONS panel of the APPROVER page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the Approvers configured for the selected Tenant.


Figure: CATALOG APPROVER page: List of Approvers

  •  To edit details of an Approver, click the name of the Workgroup. Make appropriate changes and click SUBMIT.
  •  To display the inactive Approvers, click the Include Inactive check box.

Note:

When the Approvers are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Approver.