Tenant Department Customer 1
- Chilukuri Srinivasa Reddy (Unlicensed)
- Mayuresh Balaji Kamble (Unlicensed)
- Shilpa K (Deactivated)
Configuring Application Settings 1
Configuring Custom Scheduler 1
Configuring Simple Mail Transfer Protocol 1
Configuring Auto Escalation for Incident By SLA 1
Configuring Auto Escalation for Incident By Time 1
Configuring Auto Escalation for SR by Time 1
Configuring Auto Escalation for SR by SLA 1
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
A Tenant is a business unit, entity, or a department in an organizational hierarchy. You can create, modify, and specify configuration details of an Tenant (see: Configuring Tenant 1). In the SummitAI application, you can select the label name for Tenant based on your usage, for example: Department/ Customer or by default Tenant. The defined label name is displayed for Tenants. Department can be used when the SummitAI application is used by multiple departments within the organization. Customer can be used when multiple customers are handled using the SummitAI application. You can use any other label name based on the organization's requirement.
To configure label name for Tenants:
- Select Admin > Modules > General > Tenant.
- On the ACTIONS panel, click TENANT LABEL DISPLAY.
- The TENANT LABEL DISPLAY pop-up page is displayed. Provide the label name for the Tenant in the Tenant Label Display text box. Click SUBMIT.
Figure: TENANT LABEL DISPLAY pop-up page
Figure: Example 1: Tenant label display
Figure: Example 2: Tenant label display
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ