- Created by Chilukuri Srinivasa Reddy , last modified by Shilpa K on Apr 22, 2024
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Configuring Application Settings 1
Configuring Custom Scheduler 1
Configuring Simple Mail Transfer Protocol 1
Configuring Auto Escalation for Incident By SLA 1
Configuring Auto Escalation for Incident By Time 1
Configuring Auto Escalation for SR by Time 1
Configuring Auto Escalation for SR by SLA 1
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
Description
Custom Fields are additional fields that can be created by the Administrators as per the requirement of the organization. Using Custom Fields, the Administrators can add new fields, decide the type of field, and the data that can be entered (minimum and maximum length, only numeric values, etc.). The Administrators can configure the Custom Fields using the Form Builder. For information about configuring Custom Fields, see Form Builder 1. These Custom Fields are available to the users based on configuration done by the Administrators.
Advantages
- Configuring additional fields as per requirements of organization.
- Flexibility to the Administrators to add or remove the fields as and when required. These fields can be configured based on the Tenant providing greater flexibility.
Accessing the Feature
The Administrators can configure the Custom Fields using the FORM BUILDER page. For information about configuring Custom Fields, see Form Builder 1.
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