Title: Configuring Shifts 1  
Owner: Chilukuri Srinivasa Reddy (Unlicensed)
Creator: Chilukuri Srinivasa Reddy (Unlicensed) May 03, 2019
Last Changed by: Mayuresh Balaji Kamble Apr 23, 2024
Tiny Link: (useful for email) https://eitdocs.atlassian.net/wiki/x/8EdIAQ
Export As: Word · PDF  
Alps (136)
    Page: About SummitAI IT Management Suite 1
    Page: Adding Customers 1
    Page: Adding Holidays 1
    Page: Adding Master Configuration 1
    Page: Adding Users 1
    Page: Adding Vendors 1
    Page: Advanced 1
    Page: Agent Contact Information 1
    Page: Alerts and Approvals 1
    Page: Allocating Compliance Profiles 1
    Page: Allocating Concurrent License 1
    Page: Allocating Shifts 1
    Page: Archiving Data 1
    Page: Concurrent License Allocation 1
    Page: Configuring Alerts 1
    Page: Configuring Analysts 1
    Page: Configuring Application Settings 1
    Page: Configuring Auto Escalation for Incident By SLA 1
    Page: Configuring Auto Escalation for Incident By Time 1
    Page: Configuring Auto Escalation for SR by SLA 1
    Page: Configuring Auto Escalation for SR by Time 1
    Page: Configuring Auto Escalations 1
    Page: Configuring Bulletins 1
    Page: Configuring Common Master Types 1
    Page: Configuring Common Masters 1
    Page: Configuring Compliance Profiles 1
    Page: Configuring Conference Call 1
    Page: Configuring Core Competency 1
    Page: Configuring CR Approval Workflow 1
    Page: Configuring Custom Fields for Customers_General 1
    Page: Configuring Custom Fields for Users_General 1
    Page: Configuring Custom Scheduler 1
    Page: Configuring Custom Tabs 1
    Page: Configuring Custom Tabs for Customers 1
    Page: Configuring Customer SLA Matrix 1
    Page: Configuring Dashboards 1
    Page: Configuring Digital Signature 1
    Page: Configuring Domain 1
    Page: Configuring Exchange Rate Configuration 1
    Page: Configuring GDPR 1
    Page: Configuring Geographic Location 1
    Page: Configuring Mailbox 1 1
    Page: Configuring Manual Escalations Gen 1
    Page: Configuring Monitoring Accounts 1
    Page: Configuring Notification Parser 1
    Page: Configuring Notification Templates 1
    Page: Configuring Periodic Survey 1
    Page: Configuring Push Notifications 1
    Page: Configuring Role Templates 1
    Page: Configuring Scripts Based Monitoring 1
    Page: Configuring Scripts_General 1
    Page: Configuring ServiceNow 1
    Page: Configuring Simple Mail Transfer Protocol 1
    Page: Configuring Skill Category_1 1
    Page: Configuring Skills Gen 1
    Page: Configuring SMS Gateway 1
    Page: Configuring SNMP Based Monitoring_General 1
    Page: Configuring SNMP MIB 1
    Page: Configuring SR Approval Workflow _General 1
    Page: Configuring Standard Operating Procedures Gen 1
    Page: Configuring Switch User 1
    Page: Configuring Templates for Free-Form E-Mail Type 1
    Page: Configuring Templates for Line E-mail Type 1
    Page: Configuring Tenant 1
    Page: Configuring Themes 1
    Page: Configuring Vendor MIBs 1 1
    Page: Configuring VLAN 1
    Page: Configuring Voice Call Gateway 1
    Page: Configuring Web Services General 1
    Page: Configuring Widget Report Access 1
    Page: Configuring Widget Reports 1
    Page: Configuring Widget Tabs 1
    Page: Configuring Widgets 1
    Page: Configuring Workgroups Gen 1
    Page: Currency Master Configuration
    Page: Custom Fields_General 1
    Page: Delegating Role 1
    Page: Describing the User Interface 1
    Page: Discovery Configuration_General 1
    Page: Document Repository_General 1
    Page: E-mail Parsing 1
    Page: Exporting Configurations by File_General 1
    Page: External Web Service Mapping Gen 1
    Page: Forgot Password 1
    Page: Form Builder 1
    Page: GDPR 1
    Page: Global Search 1
    Page: Global Tenant_General 1
    Page: Guide Me 1
    Page: Help File Conventions 1
    Page: Importing Active Directory User Details_General 1
    Page: Importing Configurations by File_General 1
    Page: Importing Configurations by Template_General 1
    Page: Importing Master Template Gen 1
    Page: Importing User Details from DB_General 1
    Page: Importing User Details Using Excel_General 1
    Page: License Acceptance_General 1
    Page: License Monitoring_General 1
    Page: License Usage_General 1
    Page: Logging Out 1
    Page: Mapping Language Translation Gen 1
    Page: Mapping VLAN to Proxy 1
    Page: Multi-tenancy_General 1
    Page: Password E-mail Audit Log 1
    Page: Password Management_Gen 1
    Page: Personalizing Pages 1
    Page: Previewing and Editing Themes 1
    Page: Proxy View Admin 1
    Page: Report Builder Gen 1
    Page: Resigned Approver List 1
    Page: Role Template Menu Configuration_GM 1
    Page: Role Template Other Configuration 1
    Page: Scripting 1
    Page: Searching Users 1
    Page: Signing In 1
    Page: Signing In As Another User 1
    Page: SSO Configuration : SAML Gen 1
    Page: SSO Configuration Wizard Gen 1
    Page: SSO Configuration: OAuth Gen 1
    Page: SSO Configurations: Forms Gen 1
    Page: SSO Configurations: Proxy Gen 1
    Page: Status Details Report 1
    Home page: SUMMITAI General 1
    Page: Switching Tenant 1
    Page: Tenant Department Customer 1
    Page: Uploading Documents Gen 1
    Page: User Registration Details Report 1
    Page: Viewing and Updating Your Profile Details 1
    Page: Viewing Customer List 1
    Page: Viewing Documents Gen 1
    Page: Viewing Modifying Profile Configuration 1
    Page: Viewing Proxy Server Details Gen 1
    Page: Viewing Shift Roster Gen 1
    Page: Viewing Switch User List 1
    Page: Viewing User List 1
    Page: Viewing Vendor List 1
Labels
Global Labels (2)
Time Editor  
Apr 23, 2024 15:40 Mayuresh Balaji Kamble View Changes
Updated the digi-accordion macro with the following parameter(s): []
Apr 22, 2024 14:15 Shilpa K View Changes
Updated the digi-accordion macro with the following parameter(s): []
Apr 22, 2024 12:59 Shilpa K View Changes
Updated the expand macro with the following parameter(s): []
Apr 22, 2024 12:35 Shilpa K View Changes
Updated the panel macro with the following parameter(s): [bgColor]
Apr 22, 2024 10:07 Shilpa K  
Scroll Exporter macro migration
Outgoing Links
Alps (133)     Page: Configuring Widgets 1
    Page: Resigned Approver List 1
    Page: Configuring Auto Escalation for Incident By SLA 1
    Page: SSO Configurations: Forms Gen 1
    Page: Mapping VLAN to Proxy 1
    Page: Configuring Alerts 1
    Page: Configuring Simple Mail Transfer Protocol 1
    Page: Configuring Custom Tabs for Customers 1
    Page: Importing User Details from DB_General 1
    Page: Configuring Common Masters 1
    Page: User Registration Details Report 1
    Page: Configuring Switch User 1
    Page: Configuring Widget Report Access 1
    Page: Configuring Widget Reports 1
    Page: Adding Customers 1
    Page: Configuring Auto Escalation for SR by Time 1
    Page: Viewing User List 1
    Page: Configuring Domain 1
    Page: Configuring SNMP MIB 1
    Page: SSO Configuration : SAML Gen 1
    Page: Describing the User Interface 1
    Page: Configuring VLAN 1
    Page: Configuring Web Services General 1
    Page: Configuring Notification Templates 1
    Page: SSO Configurations: Proxy Gen 1
    Page: Configuring SMS Gateway 1
    Page: Configuring Standard Operating Procedures Gen 1
    Page: Allocating Concurrent License 1
    Page: Configuring Geographic Location 1
    Page: Viewing Shift Roster Gen 1
    Page: Custom Fields_General 1
    Page: Alerts and Approvals 1
    Page: Document Repository_General 1
    Page: License Acceptance_General 1
    Page: Switching Tenant 1
    Page: Proxy View Admin 1
    Page: Configuring Push Notifications 1
    Page: Configuring SR Approval Workflow _General 1
    Page: Configuring CR Approval Workflow 1
    Page: Help File Conventions 1
    Page: Configuring Templates for Free-Form E-Mail Type 1
    Page: Form Builder 1
    Page: Configuring Manual Escalations Gen 1
    Page: Configuring Shifts 1
    Page: Multi-tenancy_General 1
    Page: Importing Master Template Gen 1
    Page: Viewing Vendor List 1
    Page: GDPR 1
    Page: Configuring Application Settings 1
    Page: Logging Out 1
    Page: Password Management_Gen 1
    Page: Configuring Dashboards 1
    Page: Guide Me 1
    Page: Report Builder Gen 1
    Page: Global Search 1
    Page: Searching Users 1
    Page: Role Template Other Configuration 1
    Page: Configuring Scripts Based Monitoring 1
    Page: Mapping Language Translation Gen 1
    Page: Importing Active Directory User Details_General 1
    Page: Configuring Role Templates 1
    Page: Configuring Auto Escalation for Incident By Time 1
    Page: Exporting Configurations by File_General 1
    Page: Importing Configurations by File_General 1
    Page: Configuring Digital Signature 1
    Page: E-mail Parsing 1
    Page: License Usage_General 1
    Page: Configuring Auto Escalations 1
    Page: Allocating Compliance Profiles 1
    Page: Configuring Custom Tabs 1
    Page: Viewing Modifying Profile Configuration 1
    Page: Uploading Documents Gen 1
    Page: Configuring Analysts 1
    Page: Adding Users 1
    Page: Configuring Vendor MIBs 1 1
    Page: Configuring Notification Parser 1
    Page: External Web Service Mapping Gen 1
    Page: Configuring Tenant 1
    Page: Configuring Scripts_General 1
    Page: Configuring ServiceNow 1
    Page: Configuring Widget Tabs 1
    Page: Configuring Auto Escalation for SR by SLA 1
    Page: Configuring Templates for Line E-mail Type 1
    Page: Configuring Custom Fields for Users_General 1
    Page: Signing In 1
    Page: Viewing Documents Gen 1
    Page: Configuring Bulletins 1
    Page: SSO Configuration: OAuth Gen 1
    Page: Configuring Compliance Profiles 1
    Page: Archiving Data 1
    Page: Configuring Customer SLA Matrix 1
    Page: Discovery Configuration_General 1
    Page: Tenant Department Customer 1
    Page: SSO Configuration Wizard Gen 1
    Page: Configuring Themes 1
    Page: About SummitAI IT Management Suite 1
    Page: Previewing and Editing Themes 1
    Page: Configuring Conference Call 1
    Page: Configuring Skills Gen 1
    Page: Configuring SNMP Based Monitoring_General 1
    Page: Viewing Customer List 1
    Page: Adding Vendors 1
    Page: Personalizing Pages 1
    Page: Configuring Common Master Types 1
    Page: Adding Master Configuration 1
    Page: Global Tenant_General 1
    Page: Configuring Custom Scheduler 1
    Page: Configuring Monitoring Accounts 1
    Page: Role Template Menu Configuration_GM 1
    Page: Viewing Switch User List 1
    Page: Importing User Details Using Excel_General 1
    Page: Agent Contact Information 1
    Page: Configuring Mailbox 1 1
    Page: Viewing Proxy Server Details Gen 1
    Page: Configuring Workgroups Gen 1
    Page: Configuring Voice Call Gateway 1
    Page: Concurrent License Allocation 1
    Page: Status Details Report 1
    Page: Configuring Custom Fields for Customers_General 1
    Page: Configuring Core Competency 1
    Page: Configuring GDPR 1
    Page: License Monitoring_General 1
    Page: Viewing and Updating Your Profile Details 1
    Page: Delegating Role 1
    Page: Scripting 1
    Page: Configuring Skill Category_1 1
    Page: Importing Configurations by Template_General 1
    Page: Allocating Shifts 1
    Page: Configuring Periodic Survey 1
    Page: Forgot Password 1
    Page: Adding Holidays 1
    Page: Password E-mail Audit Log 1
    Page: Signing In As Another User 1
Production (3)     Page: SUMMIT Release Notes
    Page: Other Documents
    Page: Installation Guide