Title: Configuring User Types  
Owner: Enterprise IT
Creator: Enterprise IT May 31, 2019
Last Changed by: Shilpa K Apr 22, 2024
Tiny Link: (useful for email) https://eitdocs.atlassian.net/wiki/x/W-NqAQ
Export As: Word · PDF  
Alps SP1 (82)
    Page: Analysts_SRM
    Page: Approving Service Requests
    Page: Configuring Application
    Page: Configuring Approver Reminder
    Page: Configuring Catalog Approvers
    Page: Configuring Checklist_SR
    Page: Configuring Classification For Administrator_SR
    Page: Configuring Closure Codes For Administrator_SR
    Page: Configuring Custom Fields _SRM
    Page: Configuring End User SR Details Page
    Page: Configuring Feedback Questions in Different Languages
    Page: Configuring Feedback Questions_SRM
    Page: Configuring Feedback_SR
    Page: Configuring Impact For Administrator_SR
    Page: Configuring Information Ticker For Administrator_SR
    Page: Configuring Pending Reasons For Administrators_SR
    Page: Configuring Priority Matrix_SRM
    Page: Configuring Priority_SRM
    Page: Configuring Recertification Period
    Page: Configuring Resolution Codes_SRM
    Page: Configuring Service Request Management Module_SRM
    Page: Configuring SLA Matrix
    Page: Configuring SLA Service Windows
    Page: Configuring SR E-mail Notifications
    Page: Configuring SR SMS Notifications
    Page: Configuring Urgency_SRM
    Page: Configuring Work Order- Catalog Mapping
    Page: Configuring Workgroup SLA Window_SRM
    Page: Copying Data from Incident Management
    Page: Cost Report SRM
    Page: Creating Updating Views_SRM
    Page: CSAT Survey _SRM
    Page: Daily Service Request Report
    Page: End User Dashboard_SR vAlps
    Page: End Users Service Management
    Page: Feedback Moderation_SRM
    Page: Feedback Report SRM
    Page: Logging Service Requests
    Page: Logging Service Requests 1
    Page: Logging Service Requests for Users_SRM
    Page: Logging Service Requests without Catalog
    Page: Managing My Service Requests (SRs)_SRM
    Page: Mapping Application to User SRM
    Page: My Entitlements
    Page: My Entitlements 1
    Page: Open Service Requests Report SRM
    Page: Pending Approval SR Report SRM
    Page: Pending Service Requests Report
    Page: Recertification Review SRM
    Page: Recertifications_SRM
    Page: Rejected Service Request Report
    Page: Response Time Vs Resolution Time SRM
    Page: Search Service Request SRM
    Page: Service Category Report SRM
    Page: Service Entitlement SRM
    Page: Service Request Closure Report
    Page: Service Request Management
    Page: Service Request Status
    Page: Service Request Status Report SRM
    Page: Service Request Trend by Catalog
    Page: SLA, OLA, and UC SRM
    Page: SR Classification and Category Report
    Page: SR Classification Pareto Chart
    Page: SR Dashboard
    Page: SR SLA by Analyst Report
    Page: SR SLA by Business Unit
    Page: SR SLA by Catalog Report
    Page: SR SLA by Customer Report
    Page: SR SLA by Location Report
    Page: SR SLA by User Type Report
    Page: SR SLA by Workgroup Report
    Page: SR Status Report
    Page: Top 20 Callers for Service Requests Report
    Page: Viewing and Updating My Cart Items
    Page: Viewing My Service Requests (SRs) List
    Page: Viewing My Service Requests List
    Page: Viewing Reports_SRM
    Page: Viewing Service Request History_SRM
    Page: Viewing Updating My Service Requests (SRs)_SRM
    Page: Viewing Updating My Workgroup Service Requests
    Page: Viewing Updating Service Request Details_SRM
    Page: Work Orders SRM
Labels
Global Labels (6)
Time Editor  
Apr 22, 2024 16:29 Shilpa K View Changes
Updated the panel macro with the following parameter(s): [bgColor]
Apr 22, 2024 16:14 Shilpa K View Changes
Updated the panel macro with the following parameter(s): [bgColor]
Apr 22, 2024 15:42 Shilpa K View Changes
Updated the panel macro with the following parameter(s): [borderColor]
Apr 22, 2024 11:20 Mayuresh Balaji Kamble View Changes
Updated the digi-accordion macro with the following parameter(s): []
Apr 22, 2024 10:26 Shilpa K  
Scroll Exporter macro migration
Outgoing Links
External Links (4)
    https://eitdocs.atlassian.net/wiki/display/PD/Installation+…
    https://eitdocs.atlassian.net/wiki/display/PD/Service+Manag…
    https://eitdocs.atlassian.net/wiki/display/PD/SUMMIT+Releas…
    https://eitdocs.atlassian.net/wiki/display/PD/Other+Documen…
Alps SP1 (56)     Page: Service Entitlement SRM
    Page: Viewing Updating Service Request Details_SRM
    Page: Configuring Feedback Questions_SRM
    Page: Viewing Updating My Service Requests (SRs)_SRM
    Page: My Entitlements 1
    Page: CSAT Survey _SRM
    Page: Configuring Application
    Page: Viewing and Updating My Cart Items
    Page: Viewing Service Request History_SRM
    Page: Configuring SR SMS Notifications
    Page: Configuring End User SR Details Page
    Page: Response Time Vs Resolution Time SRM
    Page: Viewing My Service Requests List
    Page: Configuring Priority Matrix_SRM
    Page: Configuring SLA Service Windows
    Page: Configuring Urgency_SRM
    Page: Configuring Service Request Management Module_SRM
    Page: Approving Service Requests
    Page: Configuring SLA Matrix
    Page: SLA, OLA, and UC SRM
    Page: Configuring User Types
    Page: Configuring Catalog Approvers
    Page: Creating Updating Views_SRM
    Page: Recertification Review SRM
    Page: Recertifications_SRM
    Page: End Users Service Management
    Page: Logging Service Requests 1
    Page: Configuring Checklist_SR
    Page: Analysts_SRM
    Page: Work Orders SRM
    Page: Managing My Service Requests (SRs)_SRM
    Page: Configuring Workgroup SLA Window_SRM
    Page: Configuring Priority_SRM
    Page: Service Request Management
    Page: Configuring Work Order- Catalog Mapping
    Page: Viewing Reports_SRM
    Page: Configuring Feedback Questions in Different Languages
    Page: Configuring Impact For Administrator_SR
    Page: Configuring Custom Fields _SRM
    Page: Copying Data from Incident Management
    Page: Configuring Recertification Period
    Page: End User Dashboard_SR vAlps
    Page: Configuring Classification For Administrator_SR
    Page: Configuring Pending Reasons For Administrators_SR
    Page: Configuring Approver Reminder
    Page: Viewing Updating My Workgroup Service Requests
    Page: Configuring SR E-mail Notifications
    Page: Configuring Feedback_SR
    Page: Feedback Moderation_SRM
    Page: Configuring Information Ticker For Administrator_SR
    Page: Logging Service Requests for Users_SRM
    Page: Logging Service Requests without Catalog
    Page: Configuring Closure Codes For Administrator_SR
    Page: Mapping Application to User SRM
    Page: Service Request Status
    Page: Configuring Resolution Codes_SRM
Alps (2)     Page: Importing Master Template Gen
    Page: Searching Users