Enterprise IT Product and Features

End-of-Engineering (EOE) for Enterprise IT Modules

Published Date: August 1, 2022, Updated Date: July 28, 2026 

This is to inform you that the following modules have officially reached their End of Life (EOL) on the specified dates:

The lifecycle for the above modules has now concluded, and no further patches, enhancements, fixes, or support will be made available. The following modules have been discontinued to focus on other key modules that are mostly used by all customers and deliver the best quality of service. 

Should you have any questions, please connect with your respective account manager in case of any further queries.

In order to continue to deliver the best experience to our customers, we are discontinuing the Enterprise IT modules such as Procurement Management and Operations Management. In practice, we have stopped actively selling, development & implementation of these modules since the last one year. However, beginning of October 1, 2022, Summit is officially announcing the End of Engineering (EOE) for these modules & features.

This is to bring the alignment to our future Enterprise IT Product Strategy that helps us to stay focused and deliver the best customer experience on the core product offerings.

For more details, please read our FAQs section.

Enterprise IT Releases

End-of-Life Notification (EOLN) for Denali Release Family

Published Date: Nov 21, 2022

This is an End-Of-Life Notification for Denali release family. This announcement marks the notification to the upcoming End-of-Engineering schedule of the lifecycle management phase of the Denali release family effective from January 12, 2024.

The tables below explain the SummitAI Product life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the SummitAI Product at the time of the software release and are in accordance with stated End-of-Life/End-of-Support policies for Summit Software, Inc.

Milestone	Definition	Date

Milestone	Definition	Date
End of Life Notification (EOLN)	This is a notification for EOLN of Denali Release family.	July 12, 2023
End-of-Engineering (EOE)	Beyond this date, Summit no longer commits to providing any engineering support (such as Service packs, Hot Fixes etc). Critical must-fix security patches are provided for an approximate period of 3 months, after this date.	January 12, 2024
End-of-Support (EOS)	The EOS milestone signals the point at which support is no longer available for a particular software release family. At this time, software kits, fixes will be removed from the corresponding download site(s) and will no longer be actively supported.	April 12, 2024  Open

Table: Release Milestones and Dates for Denali version of the Summit Product

Products Affected

The product numbers affected by this announcement and their replacements are listed in the following Table. The software versions listed in the Product Replacement / Alternatives column represent the migration path for this discontinued software release family.

Table: Products Affected and Alternate Options 

Customer Actions

SummitAI recommends that existing customers take steps to upgrade to the latest version of the SummitAI Software so that they can take advantage of the advanced features and fixes available in this software. This will ensure the best service coverage over the life of the product.

For More Information

Click here, for more information, about the SummitAI Products End-Of-Life Policy document.

About the SummitAI Software, visit https://www.symphonysummit.com/ or contact your local SummitAI sales or account representative.

End-of-Life Notification (EOLN) for SummitAI Sierra Release Family

Published Date: May 12, 2022

This is an End-Of-Life Notification for SummitAI Sierra release family. This announcement marks the notification to the upcoming End-of-Engineering schedule of the lifecycle management phase of the Sierra release family effective from Nov 12, 2022.

The tables below explain the SummitAI Product life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the SummitAI Product at the time of the software release and are in accordance with stated End-of-Life/End-of-Support policies for Summit Software, Inc.