Global Search Enhancement

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
1 min read

Read Complete Release Notes

Feature released in SummitAI Platform (Sierra)

What's New?

Now, there is a limitation while searching for closed Incidents and Service Requests using Global Search. The search results display only tickets, which are closed in the last 30 days and restrict the older tickets. This limitation is added to improve the performance of Global Search. There are no restrictions for other statuses.


Figure: Global Search