Configuring Web Services General 1
- Chilukuri Srinivasa Reddy (Unlicensed)
- Shilpa K (Deactivated)
- Mayuresh Balaji Kamble (Unlicensed)
Configuring Application Settings 1
Configuring Custom Scheduler 1
Configuring Simple Mail Transfer Protocol 1
Configuring Auto Escalation for Incident By SLA 1
Configuring Auto Escalation for Incident By Time 1
Configuring Auto Escalation for SR by Time 1
Configuring Auto Escalation for SR by SLA 1
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
What is a Web Service?
A Web Service is a method of communication between two applications or electronic devices over web. You can either use pre-defined web services that come along with the SummitAI application or build Custom Services based on your organization's requirement.
Web Services are of two types:
- Simple Object Access Protocol (SOAP)
- Representational State Transfer (REST)
SOAP defines a standard communication protocol (set of rules) specification for XML-based message exchange. SOAP uses different transport protocols, such as HTTP and SMTP.
The standard protocol HTTP makes it easier for SOAP model to tunnel across firewalls and proxies without any modifications to the SOAP protocol. SOAP can sometimes be slower than middleware technologies like CORBA or ICE due to its verbose XML format.
REST describes a set of architectural principles by which data can be transmitted over a standardized interface (such as HTTP). REST does not contain an additional messaging layer and focuses on design rules for creating stateless services. A client can access the resource using the unique URL and a representation of the resource is returned. With each new resource representation, the client is said to transfer state.
While accessing RESTful resources with HTTP protocol, the URL of the resource serves as the resource identifier and GET, PUT, DELETE, POST and HEAD are the standard HTTP operations to be performed on that resource.
Provide the Service URL to create a Web Service.
Figure: Edit Service URL
Service URL example: http://<webserviceurl>/REST/Summit_RESTWCF.svc
Replace <webserviceurl> with base URL.
To Preview a Web Service:
Select Admin > Basic > Infrastructure > Web Services.
- Select a URL from the drop-down list.
- Select a service from the Custom Services list.
- Fill in all the mandatory fields and then click SUBMIT. The Output Data is displayed.
Figure: Web Services Preview page
Field Description
The following table describes the fields on the WEB SERVICES EXPLORER page:
Fields | Description |
---|---|
Custom Services/Predefined Services | Displays the list of services available. Select a service from the list to extract data from the application through the Web services. Type in the name of the services to search from the list. Click Filters icon to filter the services according to modules.
|
View Custom Services | Click View Custom Services (highlighted in red color in the above image) to display the list of Custom Services created by the users. |
View Predefined Services | Click View Predefined Services (highlighted in green color in the above image) to display list of services already defined in the SUMMIT application. |
Refresh | Click to Refresh the list. |
URL | Select Input URL format from the drop-down list, either JSON Object or JSON String or XML.
Service URL example: http://<webserviceurl>/REST/Summit_RESTWCF.svc Replace <webserviceurl> with base URL. |
Mandatory Fields | Displays Mandatory Fields for the selected service. |
Input Data | Displays Input parameter for the selected URL Type. |
Output Data | Displays Output for the selected URL Type. |
Search Bar | You can search for the web services, based on their properties. For example, if you specify table in the search bar, all the existing tables will be displayed. |
To Create New Custom Services:
- Click CREATE NEW. The WEB SERVICE DESIGNER page is displayed.
Figure: Web Service Designer page Type in the Web Service Name and specify the number of records to be displayed.
Note:
You can also create SQL Views, SQL Table, SQL Procedure and modify the created fields.
Create SQL View
Figure: Create SQL View PageCreate SQL Table
Figure: Create SQL Table PageYou can add indexes to improve the performance of the tables.
Create SQL Procedure
Figure: Create SQL Procedure PageClick icon to view, hide or customize the web service properties.
Figure: Web Service PropertiesField Description
The following table describes the fields on the PAGE PROPERTIES section:
Fields
Description
Module Name
Select a Module for the Web Service.
Active
If selected, the Web Service Configuration becomes active.
User Access
Type in the name of a user to whom you want to provide access to the Web Service.
View Only
If selected, the user will have read only access to the web service, and cannot do any modifications to it.
Report Description
Specify the description of the Web Service.
Select check box to select DATA SOURCE from the list. You can scroll down to see all the available Data Sources or type in the Data Source name in the search box to search a particular Data Source.
Note:
Create Relationship between the Data Sources, if you want to use multiple Data Sources.
Create RelationshipTo create relationship, select a Data source. Fill in all the required details and click ADD RELATIONSHIP. A New Relationship is added.
Figure: Relationship sectionField Description
The following table describes the fields on the RELATIONSHIP section:
Fields
Description
Join Type
Select a Join Type from the list.
Data Source
If multiple Data Sources are selected then select a Data Source from the list to create a relationship with it.
Table Alias
Select the alias name for the Data Source.
Join Field
Select a field from the drop-down list for selected Data Source.
Foreign Data Source
Select a Foreign Data Source from the drop-down list to create relationship with the selected Data Source.
Join Field
Select a field foreign Data Source from the drop-down list.
Add Fields to the Web ServiceTo add fields to the Web Service:
Drag and drop the attributes from the list to FIELDS and FILTERS section to define the mandatory fields and Filter attributes. You can configure the properties of the attributes in the FIELDS and FILTERS section.
Figure: Fields SectionNote:
- Click icon to copy all the Fields.
- Click icon to remove all the copied Fields.
- Upon selecting attributes, PROPERTIES section is displayed (if not displayed, click icon) and configure Properties. Select an attribute on FIELDS/FILTERS column, FIELD/FILTERS PROPERTIES is displayed. If not then click the PROPERTIES icon.
Figure: Page Properties for Fields
Field Description
The following table describes the fields on the PAGE PROPERTIES section:
Fields
Description
Source Name
Displays the Source Name of the attribute.
Field Name
Displays the Field Name.
Field Alias
If required, change the Field name
Sort
Select the sort order from the drop-down list.
Function
Select the function of the attribute from the drop-down menu.
Custom Expression
Specify the custom expression such as SQL calculations.
Mandatory
If selected, the corresponding field becomes mandatory.
Click GENERATE SQL to Generate SQL Query.
See Screen Shot
Figure: GENERATE SQL (when Edit Query check box is not selected)
Figure: GENERATE SQL (when Edit Query check box is selected)Note:
- The string values should be entered in two single quotes only. Example: ''Username''.
- Data Manipulation Language (DML) is not allowed in the SQL query. Example : Delete, Truncate, Drop, Comment, Rename, Merge, Grant, Revoke, Commit, Savepoint, Rollback, Exec and Execute.
- If you want to pass any parameters, enter # before & after the respective Field name.
Click PREVIEW to view the Output of the ongoing Web Service.
See Screen Shot
Figure: Output Preview pop-up page- Click SAVE. The Web Service is added to the WEB SERVICE PREVIEW list.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ