What is Survey?
Survey is a Customer Satisfaction Survey configured and sent to the End Users. The response to the Surveys serve as a tool to measure the quality of resolution offered by the Analysts. You can provide feedback to the Surveys on the SURVEY page.
To take Survey:
- Click Request > User > Survey. The SURVEY page is displayed.
Figure: SURVEY LIST
- Click the required Survey under the Survey List.
- Specify the required information and click SUBMIT.
Figure: PERIODIC SURVEY page
| Scroll ignore |
|---|
| scroll-pdf | true |
|---|
| scroll-office | true |
|---|
| scroll-chm | true |
|---|
| scroll-docbook | true |
|---|
| scroll-eclipsehelp | true |
|---|
| scroll-epub | true |
|---|
| scroll-html | true |
|---|
|
truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents |