/
Mapping Application to User SRM

Mapping Application to User SRM

SummitAI Service Management Help

 Service Request Management

The Administrators can map the Applications to a User so that the Manager can review the Applications used by his Direct Reports.

To map Applications to a User:

  1. Click Request > Configuration > Recertifications > User Application Mapping.
  2. Click ADD NEW. The USER APPLICATION MAPPING page is displayed.

    USER APPLICATION MAPPING
    Figure: USER APPLICATION MAPPING

  3. On the USER APPLICATION MAPPING page, select the User, select the Applications to be mapped to the User and click SUBMIT. For more information about the fields, see Field Description.

    Note:

    You can select multiple Users and map with the Applications.

Field Description

The following table explains the fields in the USER APPLICATION MAPPING page:

Field

Description

User Search

Type in the User name and click  to select the users.
Alternatively, click