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Configuring Catalog Approvers
Configuring Catalog Approvers
Former user (Deleted)
Mayuresh Balaji Kamble (Unlicensed)
Chilukuri Srinivasa Reddy (Unlicensed)
Owned by Former user (Deleted)
SummitAI Service Management Help
Service Request Management
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End Users
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Administrators
Configuring Service Request Management Module
Configuring Custom Fields _SRM
Configuring Work Order- Catalog Mapping
Configuring Workgroup SLA Window
Configuring SLA Service Windows
Copying Data from Incident Management
Configuring Information Ticker
Configuring End User SR Details Page
Configuring SR E-mail Notifications
Configuring SR SMS Notifications
Configuring Recertification Period
Reports
You can configure Catalog Approvers for Workgroups who can approve the Services Requests (SRs) raised by the End Users.
To configure Approvers:
- Select Admin >