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Configuring Pending Reasons For Administrators_SR
Configuring Pending Reasons For Administrators_SR
Former user (Deleted)
Shilpa K (Deactivated)
Chilukuri Srinivasa Reddy (Unlicensed)
Owned by Former user (Deleted)
SummitAI Service Management Help
Service Request Management
Concepts
End Users
Analysts
Administrators
Configuring Service Request Management Module
Configuring Custom Fields _SRM
Configuring Work Order- Catalog Mapping
Configuring Workgroup SLA Window
Configuring SLA Service Windows
Copying Data from Incident Management
Configuring Information Ticker
Configuring End User SR Details Page
Configuring SR E-mail Notifications
Configuring SR SMS Notifications
Configuring Recertification Period
Reports
The Analysts need to specify a