Viewing Change Request

Viewing Change Request

You can view the list of Change Requests created by you. Once a CR is created, you cannot change any fields. You can only update the additional information for the CR. The CR is available in Draft status until the Analyst changes it to Requested status.

To view or update CRs:

  1. Select Change > User > My CRs > My Change Requests. The MY CHANGE REQUESTS page is displayed.

    MY CHANGE REQUEST page
    MY CHANGE REQUEST page

    Figure: MY CHANGE REQUESTS page

  2. Click the CR ID hyperlink from the list, to open the CR. Type in the information in the ADDITIONAL INFORMATION field on the CHANGE REQUEST ID page and click SUBMIT. The updates are displayed under INFORMATION section. 

CHANGE RECORD ID page
CHANGE RECORD ID page

    Figure: CHANGE RECORD ID page

Note:

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CHANGE REQUEST ID page.

SHOW LIST

Click SHOW LIST to view the list of CRs.